The Application Research Of IT Service Management In Commodity Exchange

Commodity Exchange is also called the commodities futures trading market, is a kind of organized commodity markets. Commodity Exchange is buying and selling of the commodity on the spot and futures trading places. As trading volumes and rapid growth of the securities and futures commission of Commodity Exchange, increasingly strict regulation, Commodity Exchange, information technology level unceasing enhancement, the IT infrastructure to build facilities and application system maintenance work is facing a higher request. How to promote IT operational efficiency, reduce operating costs and operational risk, to ensure the safety of application system, stable operation, a commodities exchange urgent problems, The application of IT service management in Commodity Exchange study is produced under this big background.Based on the existing at home and abroad on the basis of the research on the IT service management, combined with the characteristics and nature of Commodity Exchange IT service management, discusses the necessity of the application of IT service management in Commodity Exchange and significance, and through the analysis of Commodity Exchange in the core of IT service management requirements, design a suitable for Commodity Exchange IT service management system. Application platform in the Commodity Exchange module and unified deployment, to realize the unified distribution, the data set, the application version.In standardization, according to the "personalized extension" after the implementation of the idea, project implementation process oriented, service for the business core, insist on continuous improvement, improve the IT service management in the application of Commodity Exchange.IT service management system makes the process standardization, standardization, with unified terms clear, standard operation and maintenance actions, to follow the event processing, to set up the asset library, through the visual interface intuitive show IT service management process.Enable operations staff to intuitive understanding of the application system operation status quo and trend of ability, reduce operational workload and improve operational management level and efficiency.