| Bank is an enterprise which manages risk, and risk management is an eternal theme. Counter business is a bank’s basic work, it is a basic platform and channel to provide customers all kinds of financial products, and also an important business for banks to achieve solid operation, ensures the security of bank capital and corporate assets. Operational risk is one of the most basic risk bank, its business activities are interdependent with the bank. In recent years, a series of bank losses, far-reaching counter in major cases show that Banks face the operation risk mainly comes from the counter in business operation.With the example of Everbright Bank Shenyang Branch, combined with the author’s own experience in operations management and counter business operations,with the help of the carrier, "counter business operation risk" to ponder and research,trying to analyze the counter business operations in operational risk management in the existing problems and the cause of the problem, then through the counter business operation risk identification and assessment, more accurate understanding and identifying counter business operation risk, finally put forward in view of the Everbright Bank Shenyang Branch itself ark business operation risk control measures are put forward. Through research, this paper argues that the establishment of loss events database counter in operational risk management, the premise of recognition and evaluation system of development is the key to counter in operational risk management, risk indicator in the evaluation is the guarantee of counter in operational risk management.In this paper, based on the theory of risk management to operation risk as themain target of analysis, Everbright Bank counter business as the main analysis object,according to ask questions, analyze and solve problems of logical sequence, for Everbright Bank Shenyang Branch counter business operation risk management research, the full text altogether is composed of four chapters, the hierarchical structure, basic contents and main points are as follows:The first chapter is introduction. Combination ark business operations at home and abroad and the research status of risk management, discussed in this paper, the research background, significance, ideas and methods, and through a lot of literature review and analysis, points out the counter business operation risk management research present situation and deficiency, and raises the topic of this article.The second chapter is the status and existing problems. Combined with China Everbright Bank Shenyang branch counter services status of operational risk management and internal operational risk management system, find the counter operational risk management problems and reasons and comprehensive to counter the risk of business operation are analyzed, after the wind operation risk identification and assessment to lay a good foundation.The third chapter is the operation risk analysis. Through the analysis of the domestic and foreign existing operational risk identification and assessment theory and method, as well as the domestic bank has developed the use of identification and evaluation technology, find out suitable for identification and assessment mechanism in Shenyang Branch of the China Everbright Bank itself, after the Shenyang Branch of China Everbright Bank counter business carried operational risk identification and assessment, identify operational risk causes and reality in the presence of operational risk, and operational risk classification and grading, organized, focused for analysis and management.The fourth chapter is the conclusion. Through the analysis of the above chapters,and thinking to the real management practice, the writer from the macroscopicsystem to the specific measures, the comprehensive counter in operational risk management strategy is put forward, the effective control of counter business operation risk. |