Study Of The Intelligent BusinessHall Construction Project Programming And Design For Power Supply Enterprises

With the rapid development of China’s electricity utility, intelligent constructionhas been continually applied to the grid. As a consequence, not only the management ability of electric power operation is enhanced, but the service pattern of electric power business halls is under great influence. Power supply enterprises are trying to strengthen the intelligent and interactive construction of business halls by integrating original service resources, optimizing and upgrading traditional business and system function. Intelligent and interactive business hall is the new trend of the power business hall; Intelligence and interaction are the new direction of the service construction from now on. Intelligent interactive business hall is a multi-function, intelligent and interactive service platform comprising solid business hall, interactive terminal business hall, mobile business hall, online business hall, etc.The functions contain customer service, enterprise publicity, products marketing, and new business display and so on. The intelligent and interaction electric power business hall change the service mode from Business Centered to customer centered, which contribute to the improvement of service quality..At the beginning, this article analyzes the connotation and research status about the intelligent and interactive power business hall, and then, designs an overall structure and function system for the intelligent and interactive business hall. Following that, multi-index monitoring, evaluation and warning are suggested referring to Lean management and project management. Furthermore, basing on the service content and support systems, intelligent and interactive business hall is divided into eight partitions, and the functions of it are designed in detail. Finally, services managements are planned and designed from four aspects:service access, service scheduling, data management and comprehensive display.It is of great significance to Program and Study of the Intelligent and Interactive Business Hall. On the one hand, operation management cost can be lower; on the other hand, work efficiency can be enhanced. Thus, the service level of power supply enterprises is sequentially promoted, also higher quality, efficient and thoughtful services are provided to electricity customers. In a word, intelligent and interactive business hall is very helpful and supportive in image construction, benefits and market competition of power supply companies.