Job Satisfaction And Job Performance Of Employees:a Study In The Ministry Of Foreign Affairs In The Democratic Republic Of Congo

Today many Congolese organizations in general and the Ministry of Foreign Affair in particular are confronted to many problems (financial, material, managerial, moral, etc. ...); and the principal interest for these organization is to seek how to solve these problems within the work place. Despite the great efforts of these organizations, the problem of dissatisfaction of employees abode existing in the workplace and prevents employees of being efficient towards work.The main purpose of this research is to investigate the level of job satisfaction and individual work performance of employees within the Congolese Ministry of Foreign Affairs. Secondly, it aims to verify the relationship between job satisfaction and job performance of employees. Finally, it determines whether there exist gender differences in their relationship.A cross-sectional quantitative research design was adopted with a total of 240 participants; all were employees within the Ministry of Foreign Affair in Democratic Republic of Congo. As measurements, job satisfaction questionnaire of Roussel (1996) and Job performance instruments (Befort and Hattrup; 2003; Griffin et al.; 2007; Brief and motowidlo; 1986; Almahamid et al.; 2010) were employed. Data analyses were conducted by using the statistical package for the social science, SPSS version 17.0.The results of the study showed that among the job satisfaction components, the relationship between employees was the most exploited followed by work condition and salary, and then opportunity to do something. For the job performance, the results obtained showed that, adaptive performance was found to be the components the most frequently used by participants, followed by contextual performance, and while the task performance was reported to be the least components used. The result also showed a positive and significant relationship between job satisfaction and job performance of participants, because the more the employees are satisfied, the more their performance are. Concerning gender, the results showed no significant difference between male and female participants.Other results, in addition, indicated that:regarding demographic information, the three constructs, in level of study, seniority of employees and socio-professional categories has a significant impact on the relationship between job satisfaction and job performance.. The age of employees, however, was not significant. Based on the findings, a number of practical recommendations for action relative to the job satisfaction and job performance of employees are suggest that the manager must take into account the necessity and the importance of job satisfaction in order to allow its employees to be efficient at work, to promote gender equality of employees within the organization.The Congolese Government should increase its supports in the organizations by providing possible valid solutions (financial means, work equipment, managerial, etc.) that will be used as models to organizations in order to support all its problems.