| The improvement of network technology makes more and more consumers would like to trade online.However,lots of online consumer disputes come out.Due to the large number and small amount of cross-border online consumption,the traditional dispute resolution has not been able to meet the requirements of the network to resolve consumer disputes.Online dispute resolution combines network technology with alternative dispute resolution mechanisms,to provide cross-border online shopping with a convenient,efficient and fair dispute resolution.Now,online dispute resolution can not be able to apply and develop well in our country.The main reasons are that it costs too much,at the same time we need more legal institutional and financial support from our government.What's more,online users are short of the awareness of online dispute resolution.The mature experience of The European Union's online disputes resolution might be worth hearing.We can really exploit the advantage of online dispute resolution in order to enhance consumers' confidence to shopping cross-border online and promote the development of online shopping,by means of perfecting the relevant laws,regulations,and supporting policies,confirming the legitimacy validity security and privacy of ODR,developing enforcement mechanism which based on autonomous networks.and with the help of compulsory measures,increasing the financial support and publicity to improve the technology of online dispute resolution... |
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