Study On Problems Of Protecting Online Consumers' Rights

With the rapid development of online economy,online purchasing with its unique convenience has greatly improve people's life.However there are so many infringements such as frauds,false propagandas violating consumer's rights.Nowadays,progress has been made in the discussion of inadequate protection of consumers' rights,and viewpoints have been proposed such as,sellers have the obligation to disclose,enhancing the supervision of online shopping,improving the mechanism of online shopping,etc.Generally speaking all the studies today are limited in the way that they are of single perspective which are not comprehensive.The author believes that the online consumer's rights being infringed upon in a more complicated and deteriorating way with the development of online economy.To protect consumers' rights,we should start from a comprehensive perspective,improve all kinds of protecting mechanism and attach great importance to the coordination and linkage of mechanisms.Equal attention should be paid to helping defending the rights of a consumer as well as the protection of the general benefits of common consumers so that we can bring under control the consumer's rights being violating in various ways.This article consists of three parts: the introduction,the body and the conclusion.In the introduction,the background and significance of the topic research are expounded,and the status quo of the research at home and abroad is discussed.It also introduces the new ones and the focus of this paper.In the body part,the paper expatiates in four chapters: the first chapter gives an overview of the protection of consumers' rights in online consumption,introduces the characteristics of protection of consumers' rights,and also points out its deficiency.In the second chapter,the paper discusses what we can learn from abroad through the analysis of the legal mechanism of foreign consumer protection.And the third chapter brings the mechanism of coordinating the protection of the rights and interests of the online consumers,perfecting the three aspects of legislation,law enforcement and social service.The fourth chapter puts forward some concrete suggestions on erasing the deficiency of the protection system of the online consumers' rights and interests.Finally,the conclusion part gives a brief summary of the entire article.