Research On Internet Financial Consumer Protection System

Internet finance is an emerging field combining Internet technology and traditional financial industry.However,as the scale of Internet finance expands,the number of participating groups increases,the phenomenon of mixed operation of financial products aggravates,and the rights and interests of Internet financial consumers suffer An endless stream.e-rent event revealed that China's Internet financial consumers legal position is not clear,the lack of supervision of Internet finance,Internet finance operators no specific rules for disclosure of information,Internet financial platform breach of legal responsibility is not clear and so on.Consumers are the superlative concepts of Internet financial consumers.They make extended explanations for traditional consumers and refer to natural persons who purchase financial products or services through Internet for satisfying consumer investment.The legal basis for the protection of the rights and interests of Internet finance consumers is that the information asymmetry between the operators and consumers easily leads to the systemic financial risks in the region caused by the unequal status of both parties.After the financial crisis,in the regulatory concept,the bimodal theory focused on the protection of financial consumers began to popularize.Under the social stratification,the government should perform administrative functions and tilt protection to the majority of unspecified Internet financial consumers who are in a weak position.e Charter case shows that in practice,Internet finance consumers are facing special difficulties.Internet financial institutions to develop electronic contracts are not completely equal,the lack of fair trade of Internet financial consumers,business operators false statements that undermine the consumer's right to know,the Internet credit business leakage of personal information risks,infringement of their security rights,spending Relief approach is more simple.The main causes of the dilemma are the lack of legislation for the protection of the rights and interests of Internet finance consumers,the fragmentation of regulatory regimes to adapt to the trend of mixed,cross-border and disintermediation of Internet finance,the lack of transparency in the disclosure of information,and the urgent need to strengthen the identification capabilities of Internet finance consumers.,The liability for violations of legal responsibility is not clear.At present,the development of internet finance in our country is in its infancy,while the internet finance in mature market countries has experienced a long period of development.The United States,Britain and Japan are both worth learning and learning from legislation,regulatory agencies,industry monitoring and consumer dispute resolution,We should make a careful study of foreign experience and construct a framework for protecting the rights and interests of Internet consumers in line with China's national conditions.In the legislation,we should expedite the formulation of the Law on the Protection of the Rights and Interests of Financial Consumers,put forward the issue of Internet financial consumer rights as a separate entry,improve and amend the existing financial laws and regulations,give full play to the coordinating and complementary role of "Soft Law",and attach importance to Industry self-regulation,the development of standardized industry standards.In terms of supervision,the protection of Internet financial consumers should be strengthened,from a single longitudinal regulation of financial institutions to a functional regulation of financial products in the horizontal direction.At the same time,the concept of prudential supervision should be strengthened,a "negative list" should be drawn up,rules for disclosure obligations should be established,Buyer "to" seller has the responsibility "to innovate Internet financial consumer dispute resolution mechanism,driven by the scene to protect consumer rights to education.