Research On Quality Optimization Of Special Education Information Service In Hulunbuir

With the development of information technology,special education service reform has also ushered in a major change.The application of information technology in the field of education has changed the original teaching mode,liberating our teachers and students from traditional hands-on training education,giving teachers and students more teaching space and channels,broaden the perspective of teaching,providing teachers a flexible and convenient platform for further research,at the same time,making it possible for students' parents to participate in our teaching.Hulunbuir special education sector introduces information technology means actively which greatly improved the teaching environment and the work efficiency.However,Hulunbuir City still exists some problems.For example,children with disabilities is not with high enrollment rate,the level of special education information is low,the teachers of special education is not in a high professional level,the special education resources release on the internet is not efficiently used,and the rigid users in information platform get bad expericences.Hulunbuir City needs to increase the special education investment in policy,apply new technology to build a scientific information special education service platform,and improve the special education teacher evaluation system to promote the development of special education in Hulunbuir City.The information service project for special education is a teaching service mode which is combined with special education and information technology.In theory,it has a certain degree of overlap and comprehensive with general education project and information technology in knowledge base,because of its special clients,it also has shown a certain degree of uniqueness,complexity and irreplaceability.We should bond the characteristics of special education in the process of informatization of special educational project,introduce new technologies such as engineering management thought,service management theory,computer network technology and cloud computing,to integrate the special educational resources to the hilt,optimize special education service process,design user-friendly special education interactive platform,design a new special education management model,and build a new type of special education platform.This paper firstly discusses the present situation of the special education service information in Hulunbuir,guidanced on the theory of Service Engineering And Management,using the methods of literature review,questionnaire investigation,and interview investigation,systematically investigated the current special education information service quality in Hulunbuir,using the service package decomposition analysis method to identify and analyze the quality problems of special children's admission management service for the special education information service in Hulunbuir,using the method of Fishbone diagram to identify and analyze the quality problems of human management service of special education,using queuing management and walking through analysis to analyze special education Children's admission services.By using the theory of Service Engineering And Management and combining with the theory of Special Education Engineering,the paper constructs a blueprint for the management of Special Children,adesigns management admissions service process to analyze Hulunbuir Special Education Service Quality Optimization Scheme,using the service engineering and management thought and the idea of education informatization,the combination design of computer network technology and information technology such as cloud computing cloud platform to constructe Hulunbel Special Education Project.