The Design And Implementation Of Virtual Desktop Of System Infrastructure

With the new service call centers are emerging, the increasing number of users, the continuous expansion of the platform, the new customer service staff are constantly called up, growing enterprises to establish large-scale centralized call center needs. The traditional way of business systems is based on the PC, you need the required business processes and client software installed on each PC, while important data also dispersed on each PC, in the traditional way of protecting the security and facing many management problem on the traditional PC in ensuring the quality of service, agent service continuity has been unable to meet customer demand. Call centers face new services are emerging, the increasing number of users, the continuous expansion of the platform, the new customer service staff constantly called into the various aspects of internal and external factors, etc., on the one hand to provide information on the types of services and increasing the number of IT hardware and software; on the other hand, the operation of IT hardware and software bundle and corporate business sectors more closely, to assume responsibility for IT hardware and software more and more important, the higher the security of the whole system, operation and maintenance management information department requirements there is an urgent need for information systems reliable and stable support.In order to enhance the efficiency of the operation and maintenance of desktop computer terminal, the construction will be carried out in accordance with the operation and maintenance of desktop systems centralized job requirements. The system uses "centralized computing, distributed displays" architecture, virtualization technology, all the office PC's operation into one, centralized processing on the server side, the staff uses the terminal device, and is only responsible for the input and output interface display, does not participate in any computing and applications. Establish a unified desktop system with high efficiency, green features, regulation Fan Yunwei operating procedures, operation and maintenance of shared knowledge and experience to improve maintenance efficiency and reduce operation and maintenance costs.The topic for the practical application of the enterprise, will focus on the construction of desktop virtualization system deployment, from the demand research, system architecture design and analyzed and implementation and safety aspects of the discussion, architecture design gives a reasonable and complete system to achieve.