Local Governments Respond To The Study Of Online Public Crises

Network public opinion and public network events are social reality contradictions and problems "barometer." Internet has become an important position in the public opinion battle. Users frequently expose the scandal, exposing shady, often on social issues and phenomena lively discussion, criticism and even a heated debate, which lead to some real social problems and conflicts often erupt over the network. Public event has become a network of special public social affairs. Crisis management must be carefully addressed. Government Public Crisis Response Network currently still has many problems, including a serious lack of sense of crisis, ignoring the role of the network; lack of relevant laws, lack of operability; performance appraisal system is not perfect, the lack of government responsibility. Public event network contains more uncertainty, risk, its evolution following the law of development of latent brewing, the climax of the outbreak, and several rehabilitation quell a necessary stage to study the evolution of the law, contribute to an effective response to network public events. Public event not only to the network while avoiding disadvantages, but also the effective persuasion and regulation, to lead to the evolution of social ecology orderly and healthy direction.Principle of the Government to deal with the crisis is mainly a public network, strengthening people-oriented, the concept of face the problem, prison guard for the first tree, the courage to bear responsibility, the establishment of integration of resources for prevention and treatment team, stick transparent disposal to ensure the well-known principles. Governments should establish and improve a network of public crisis response mechanism, including potential crisis phase to build public sentiment warning and collection mechanisms, the crisis previews stage to establish an information disclosure mechanism, the crisis phase to establish a mechanism to lead public opinion, to build public opinion on the crisis subsides disposal mechanism. Approach means for the government to deal with public crises including early warning network negative, crisis management, public feedback in three areas.Government should correctly grasp the strategies to deal with the network of public crises. To resolve the crisis in the public network, you must first resolve the government and managers can not keep thinking about the ideas behind the development of the crisis in the Internet age, ability panic crisis; to properly deal with the network of public crisis, we must first correct understanding of the network of public crisis. We must deeply understand:the root of the crisis is not in the network of public networks, but in the heart. We must deeply understand:in many cases the network of public crisis is not caused by objective factors, but government failure to deal with errors and other subjective factors. We must deeply understand:the network of public flood crisis flames, but not earth shattering, floods raging flames, can cause serious damage, but in the natural environment is also an important part, but also can bring many beneficial effects on the environment. If it floods, it must be sparse, instead of being blocked; if it is the flames, we must bear in mind the risk to fire hazards, prevention is better than disaster relief, responsibility is extremely heavy. Dialectical perspective on network logic and improve the network of public opinion expression systems, multiple benefits appeal mechanism, a clear insight into the transition period, the sentiment, the legislative process to speed up the network, continue to deepen reform and conflict reconcile the interests of society, this is the "root causes" the best path. Specific coping strategy is to change the concept of governance, a correct understanding of the network; improve laws and regulations, standardize government behavior; assume government responsibility, improve system construction; strengthen public interaction, keeping sincere communication; problems reflect, do remedial assessment.