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Research On The Efficiency Of Auto Insurance Claims Of JSC Company

Posted on:2018-08-26Degree:MasterType:Thesis
Country:ChinaCandidate:L ZhuFull Text:PDF
GTID:2359330542452919Subject:Business administration
Abstract/Summary:PDF Full Text Request
With the rapid growth of China's economy and the rapid accumulation of social wealth,the rapid increase in the income level of the residents,the sales of cars also usher in a significant increase in the same time,auto insurance industry rapid development,public awareness of the insurance to wake up and enhance the auto industry market.The scale of auto insurance business has expanded its share of premium income in the property insurance company,and the market concentration has been continuously improved.Sales,marketing,car dealers and other channels to flourish business,the main market insurance gradually increased,more competitive competition.For the property insurance company,the auto insurance business has become the key to its success.Auto insurance business can be divided into two major parts of insurance and claims,with the increasingly competitive market competition,claims service quality is becoming the property insurance companies competitive soft power of the embodiment of the major property insurance companies have the service model innovation and improvement The Due to regulations,supervision and other imperfect,very easy to very frustrated auto insurance claims are not satisfied.In the case of insurance companies themselves,the low efficiency of auto insurance claims is one of the important reasons for the loss of customers and the high risk of compensation,thus affecting the overall operating efficiency of the company.High-quality claims service is customer demand-oriented,and continuously improve the service,strengthen the internal control management level,and constantly adjust the improvement of claims to improve the efficiency of claims is the major insurance companies need to face an important issue.It is hoped that the research of this paper will help the insurance companies of the major insurance companies in addition to the help of JSC,and can also improve the efficiency and efficiency of the insurance companies in the environment of social and economic development contribution.
Keywords/Search Tags:auto insurance, auto insurance claims efficiency factors and countermeasures
PDF Full Text Request
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