Research On Nursing Product Design Of Nursing Home Based On Service Platform

With the improvement of living standards and the rapid development of the economy,the number of elderly people in our country has increased year by year and is in the form of rapid growth.In the face of such social phenomena,the society's demand for nursing homes has tended to be strong.In recent years,in many countries abroad,the elderly The industry is called the sunrise industry in the 21 st century.However,both domestic nursing homes and similar nursing homes have a supply gap in terms of quantity or related services.At the same time,the social situation in short supply and the state's support policies promote the rapid development of the nursing home industry.At the same time,there are various problems in the elderly care service.Under this premise,exploring the construction of nursing home service design systems and researching service design products have great social practical significance.Based on service design thinking,this study uses service design methods and tools to analyze the current nursing home service status and user needs,summarize the nursing home service problems,propose targeted design strategies and nursing product design ideas,and enrich nursing home services The content makes the services enjoyed by the elderly in the process of retirement more high-quality and smooth.1?This paper first puts forward the aging of the population and the demand for pension services,and initially expresses the necessity of building the service system of nursing homes,and through the research on the status quo of nursing homes at home and abroad,it finds and puts forward the problems existing in the service of domestic nursing homes and the defects of service products.2? Secondly,based on the theory of service design,the composition of nursing product service platform is put forward,and the existing nursing products are investigated,analyzed and summarized.The specific demand of nursing products is analyzed,and the product positioning and service design measures are carried out according to the demand,and the product interaction process is optimized.3? Before the actual investigation,the paper analyzes the stakeholders involved in the service design information of nursing homes to understand the psychological needs of users and the service information mode of existing nursing homes.Through the investigation of the nursing home,we can know the environment,facilities,staffing and related personnel survey information.Then,according to the survey and interview results,the paper analyzes and summarizes the existing problems and related user needs of the nursing home,and summarizes the specific demand points of the construction of the nursing home service system.Reasonable use of service design methods,and then clear the starting point of service design system of nursing home.Through the construction of the service system diagram and service blueprint of the nursing home,the pain point and opportunity point of the product are clarified.4? Through the above research,the nursing product design basis is established,the design requirements are clarified,and the product design elements are analyzedaccording to the construction of product function points.Finally,the nursing product design under the construction of nursing home service is completed based on the above theory and research research.