Case Study Of X Company Life Insurance New Order Renewal Management

In recent years,China's insurance industry has made remarkable progress.At the same time,the insurance industry has become increasingly fierce.In China's insurance market,the life insurance payment business is an important normal business for life insurance companies.It not only embodies life insurance business rules and service functions,but also meets the life insurance business value.In the futures business,renewal management is the core of the company's operations,and it is also an important indicator of long-term stable investment income and solvency of life insurance companies.With the accumulation of business scale,the renewal management is becoming more and more important in the company's operations.This article through field research and data analysis,with the annual 13-month premium continuation rate as an indicator,the company's multi-year life insurance new single-digit data analysis,including different years,different sales channels,different types of insurance,different regions,etc.Analysis of the renewal of life insurance new orders.Through comparative analysis,the author found that X company's life insurance new single renewal fees are generally better.The reason is that X company has adopted a series of effective measures in the renewal fee management,including X company headquarters to develop a unified strategy;establish a dedicated Renewal fee-paying team;Establishing a special renewal management process;Establishing a special renewal short-message collection system;Formulating professional renewal business indicators;Strictly controlling various recurring revenue indicators,and reviewing the exhibition specialists,etc.These measures have significantly improved The efficiency of period charge management is worth learning by various companies in the industry.At the same time,in the process of investigation,we found that X company still has some problems in the renewal fee management,such as the quality of insurance products,the overall capacity of insurance agents,sales channels,renewal commissioners' professional competence,and the company As for the problem of the management of the problem flow,the coordination of the operation of the various panels,etc.,so the author on the above aspects,that the company should improve the quality of insurance products,pay attention to the quality of the first phase of business,improve the professional expertise of the renewal commissioner,targeted The problem sets up a special management process and makes full use of new technologies so as to improve the whole process of renewal management and improve the quality of renewal management.