Research On Operation And Management Optimization Of A Banking Centralized Operation Center

In recent years,With the integration of the global economy and the rapid development of the national economy,the competition of the banking industry is becoming more and more intense.China's commercial banks have reformed the mainstream process bank construction,and the reform of operation mode has become the key to the construction of process banks.The decentralized operation mode is obviously unable to meet the trend of modern banking development and intensive operation.Relying on advanced scientific and technological means,the centralized operation mode is established,the intensive operation of the counter business is realized,the risk management and control ability is improved through process optimization,the service quality and service connotation are promoted,and the innovation ability is enhanced.This thesis mainly through process reengineering theory of commercial bank,commercial bank operation management theory,using literature analysis and case analysis,analysis of A commercial bank operating situation of the job.There are five risk problems in operation: rational person risk and background error,bottleneck and idle problem,outsourcing risk,system defect and individual performance evaluation.In addition,the author puts forward the related operation management optimization countermeasures from the front end of the production chain and the background,the implementation of the flexibility and linkage working system,the establishment of "internal customers",and the establishment of the personal performance evaluation model.