Research On The Development Strategy Of LF Company For Informastion Technology Service Management

With the rapid development of information technology,internet technology,large data and other technologies,enterprise information process is accelerating,more and more large enterprises adopt information technology system,enterprise information technology system is gradually transformed from enterprise information technology system to enterprise information technology,depth integration of business and information technology,high availability of information technology system,data processing and analysis services have become the focus of demand,and the market scale of information technology service demand is increasingly large.The concept of “IT is service” is increasingly recognized by enterprise customers,and information technology developers are constantly transforming to information technology service providers.LF Company facing the enterprise information technology service provider,under the leadership of the market trend,from the information technology development to the information technology services comprehensive transformation.Upgrading the level of technical service management is the core focus of the future competition,the ability of the company for information technology service management is more and more important,is the core competitiveness of future information technology enterprise development.Combined with the analysis of the external environment and internal management,the future development strategy and safeguard measures of LF Company for information technology service management are proposed.This paper first introduces the basic situation of LF Company,analyzes the external macro-environment of policy environment,economic environment and technological environment through the external international and domestic industry trend analysis,and analyzes the information technology service industry environment from the market status and competitive environment.Facing the enterprise information technology service market,LF Company through the SWOT analysis,found the information technology service market,the service management level and ability of the service provider is the core competitiveness,improve the service management level to establish the direction basis for thedevelopment of LF Company.Secondly,this paper analyzes the management status and information technology service cycle of LF Company's information technology service for enterprise customers.Analysis service project cycle,from personnel organization,process,technology,resources,planning,design,service operation and supervision and management,and other aspects of the mining problems,analysis of the causes,causes,deficiencies and deficiencies in service management,to provide a stable fulcrum for the development strategy of LF company.Finally,combining with the analysis of corporate external environment and enterprise internal problems,this paper proposes to adjust enterprise development strategy,optimize organizational structure,strengthen the construction of service system,improve rules and regulations,enhance incentive and supervision mechanism,strengthen process management,continuous evaluation and improve management,improve service efficiency and improve the level of service management.At the same time,in order to achieve the above management strategy,in the talent,system,technical,resources to establish safeguards,improve customer satisfaction,improve the overall service management level and ability of the enterprise,and promote the future development of LF company.