LS Company Mobile Phone Certification Process Optimization

LS company's mobile phone certification management department's main job responsibilities for the preparation of internal certification test cases,to arrange internal software simulation test work and is responsible for feedback external certification body testing issues and certification approval link to promote the work.With the development of the company's certification management department put forward higher requirements,such as the internal simulation test cycle is longer,and in the research and development phase of research and development colleagues and certified colleagues communication barriers,external delivery test certification body test progress can not Control and other related issues have been particularly prominent.So the Department of Management certification process is necessary to optimize and improve.How to optimize and improve the process of certification management,certification management to be a subject to be resolved.Based on the theory of value chain and process reengineering,this paper takes the existing business process of LS Company Certification Management Department as the object of study,analyzes the internal and external business processes of the existing LS company's mobile phone authentication management department and finds out the existing(Internal simulation test cycle is long,R & D and certification colleagues communication barriers,external testing links,certificate approval cycle of uncontrollable issues),through the establishment of the LS company's mobile phone certification management department of the value chain model,the use of AHP evaluates the value chain business,confirms the necessity of improving and optimizing the core value chain business,and then optimizes the business process of the handset certification management department,including internal simulation testing process optimization,opening up the research and development,authentication,and business colleagues,Optimize the external test progress and the certificate approval process,and then evaluate the improvement results of the mobile authentication process by comparing the LE MAX1 and the LE MAX2 project in different dimensions such as test questions and cycles.The result of the research is directly used in the process optimization of the mobile phone certification management department,which is helpful to improve the work efficiency of the certification management department and also provide some guidance and reference for other business departments or business process optimization.