Research On Optimizing Tax Service Of Local Taxation Bureau Of Heping District In Shenyang

Taxpaying service is to maintain the important link,also is an important link of modern tax management system reform,also become the measure of tax authority for tax management level of an important indicator.Therefore,establish and improve tax service system and improve the tax service work style,can provide diversification for taxpayers,tax services,so that the tax to a considerable improvement of service level and the taxpayers' satisfaction was improved,to improve the hotline relations of complex,provide scientific tax service,has the vital role and significance.At present,the domestic many tax authorities have placed great emphasis on tax service work,constantly optimize the tax service and constantly practical exploration and mining practice,although in the process of research,obtained certain achievements,but there are some problems need to be further optimized and perfect.In order to improve the traditional relationship between taxpayers and tax authorities,to better meet the needs of the taxpayer,paper to shenyang heping district land as the research object,firstly this paper introduces the concept of optimized tax service related theory,studies the tax service is relatively mature several research methods,and draw lessons from the successful experience of the tax department to optimize tax service at home and abroad,to serving the shenyang heping district land tax optimization provide the beneficial reference.Through to the shenyang heping district local taxation bureau,on the basis of analyzing the present situation and problems of tax service,using the method of analysis and questionnaire interview,find out in the process of the shenyang heping district land tax service problems in various aspects,and deeply analyze the causes of problems.From the tax service idea and the system of tax service,tax service platform,professional service personnel,and scientific performance evaluation system of service,etc.,as to optimize the tax service of shenyang heping district land feasible countermeasures and Suggestions.The final conclusion is the domestic tax authorities at the grass-roots level,should strengthen the service consciousness of the department staff,improve the service level and quality of the \ "taxpayer satisfaction as the standard\" service concept into practice,will work earnestly implement the ground.Tax service platform construction level still to be improved.Once the update maintenance doesnot reach the designated position,will be directly on the tax service work efficiency and service level have a negative impact.Need to further promote the tax service platform for information construction,consummate the innovative tax service platform;Taxpayers tax business process omissions information repeated problems still exist.Further strengthening its publicity and guidance,constantly optimized tax service system,service mode innovation propaganda,with personalized service,the improvement of taxpayer satisfaction;Less specialized talents,tax service performance evaluation system should be further perfect.This would require the tax authorities in the "to strengthen the construction of cadres,establish a new system,innovative service means" and so on to explore further perfected.