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Research On Promotion Of Associate Engagement Of S Hotel

Posted on:2021-04-21Degree:MasterType:Thesis
Country:ChinaCandidate:Y LiuFull Text:PDF
GTID:2439330611966546Subject:Business Administration
Abstract/Summary:PDF Full Text Request
With the rapid development of China's economy and the rapid expansion of various types of hotels in the country,competition between hotels has intensified.This is not only reflected in the hotel's competition for business,but also the shortage of hotel talent.S Hotel is an international brand five-star hotel with a history of more than 30 years.In recent years,due to the external market environment of the hotel industry,internal staff salary issues,and personal development,S Hotel employees have low motivation and low overall employee engagement.Therefore,how to take effective measures to systematically improve the employee engagement of S Hotel has become an urgent issue.Based on the theory of employee engagement and related research on employee engagement at home and abroad,this study uses a combination of qualitative and quantitative research methods to study the status of employee engagement in S hotel.According to interviews and questionnaires,it is found S Hotel's human resource management has the following problems:(1)imperfect incentive mechanism;(2)employee development and training management system to be strengthened;(3)performance management to be improved;(4)employee work-life imbalance.Based on the above issues,this study proposes the following countermeasures and suggestions for improving the engagement of S hotel employees:(1)Establish a complete incentive mechanism;(2)Improve employee development and training management systems;(3)Improve performance management;(4)Work-life balance of employees.The related research in this article has certain reference significance for the improvement of employee engagement in established international brand hotels in a period of change,and it also has certain practical value for the improvement of employee engagement in the hotel industry.
Keywords/Search Tags:Hospitality, Human Resources Management, Associate engagement
PDF Full Text Request
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