| Environmental assessment (EA) considers environmental effects in the planning stages of a proposed physical project and is an important planning tool for identifying measures to minimize negative environmental effects of a project. In theory, one of the purposes of EA follow-up is to learn from the results of a project. In reality, learning from EA follow-up can be a challenge.; This action research examined how the National Energy Board (NEB), through the application of knowledge management theory, can learn as an organization from EA follow-up activities. The research produced proposed initiatives for consistently learning lessons about environmental protection practices used in construction of NEB-regulated energy infrastructure and for sharing these lessons for use during evaluation of applications for new projects. The initiatives focus on opportunities for generating knowledge, creation of a repository for storing knowledge, and a variety of approaches for encouraging knowledge sharing. |