| On February 25,2021,my country won a comprehensive victory in the fight against poverty.With the revitalization of the rural economy,rural waste is also increasing day by day.Garbage is a misplaced resource,and garbage that cannot be effectively treated has not only brought serious harm to the health of the villagers and the ecological environment,but also caused a huge waste of resources.Therefore,the classification and management of rural garbage is the key to the construction and revitalization of beautiful ecological villages.In the context of rural revitalization and the construction of ecological environment,this paper explores the innovative methods of value co-creation involved in the design of rural waste sorting service system,and innovatively designs the service system from the perspective of design.In order to cultivate villagers’ awareness of waste classification,enhance villagers’ waste classification experience,and achieve the goal of reducing and harmless rural waste,it provides easy-to-use,efficient,and easy-to-learn waste classification service experience for multiple entities participating in the rural waste classification service system.This article first analyzes the connotation,influencing factors and process of value co-creation through literature,and expounds the influencing factors and feasibility of value co-creation intervening in public service undertakings.Through the analysis of the content and characteristics of rural waste classification under the service design,the value of value co-creation intervention in rural waste classification services is summarized;then the relevant cases and treatment models are combed to understand the current situation of rural waste classification.Through the analysis of stakeholders and influencing factors of rural waste classification,the value co-creation process of rural waste classification is divided into three stages: value consensus,value co-creation and value continuity,and combines the four dimensions of media,ability,interaction,and purpose.Analyze and summarize the service behaviors and design elements at each stage;investigate the target users and determine that the core objects of this research are rural women,left-behind elderly,managers and rural cleaners.Use user portraits and user journey maps to explore the pain points of user needs,and obtain the specific content of the user’s service design needs at each stage of value co-creation.Based on research and analysis,four design strategy points are summarized: easy identification and easy acquisition of service value,facilitation of service co-creation process,standardization and digitization of service co-creation system management,and continuation of service experience value.Finally,under the guidance of theory and design strategy,guided by value co-creation,with the goal of realizing the construction of rural ecological civilization,using the service blueprint and service system diagram to re-plan the rural waste classification service system,the completion of the "classified trash bin + centralized delivery point +Auxiliary classification APP + Value co-creation service" as a whole product design of rural waste classification service system.Using the method of usability testing,the practice plan was evaluated,and optimization and prospects were put forward.This study explores the value co-creation realization method of rural waste classification in the context of rural revitalization strategy,provides new research ideas for value co-creation and service design research,and provides new ideas and ideas for the innovative design of rural waste classification service system method. |
