Design And Implementation Of Nanchang Metro Hotline System

In this era of the pursuit of speed,people’s way of travel has changed dramatically.Because of the advantages of convenience,comfort and stability,subway is popular among people.Affected by it,the subway hotline system has also developed rapidly.Nanchang Metro hotline phase I system has been in use for more than five years.Due to the old technology and long service life,Nanchang Metro hotline phase I has some problems,such as instability,some computer downtime,etc.this system adopts new and advanced development technology to realize the work order circulation,notice release and customer service personnel management in the Metro hotline system.The previous system used SSM framework,and adopted the front-end and back-end integrated design method and other related technologies.This design pattern configuration is more complex,which is a waste of developer’s time,and is not conducive to the accurate positioning of system problems.When the amount of access is large,the system is prone to collapse and other problems.The experience is very bad.Based on a series of problems in the first phase of the system,this system uses a new design mode and design framework to design and implement Nanchang Metro Hotline System,The system uses B/S architecture,the server uses Spring Boot framework,the login permission model uses RBAC,the front and back end separation technology,Nginx is adopted,and the database mainly uses My SQL.The front end mainly uses Bootstrap,JS,CSS and other languages for interaction.Through recursive algorithm and MD5 encryption algorithm,the system management,employee management,business query,work order management,traffic query,enterprise news announcement,knowledge base,portal site and other modules are realized.In addition,GIS map query system is embedded in the system,which can locate the destination and query the relevant information around the site.It is very image to show customer service staff site related information,improve work efficiency.On the basis of these functions,the system is extended,The Metro hotline wechat interactive system is added,Users can interact with We Chat customer service personnel through the official account.Customer service personnel can reply to wechat messages through Nanchang Metro hotline system,create wechat work orders,view wechat work orders and realize the flow of work orders through this system.Through this system,staff can view wechat chat records and query chat records under special conditions.