Research On Project Communication Management Based On LTC Process In S Company

The emergence and development of the Internet has promoted great social progress,which is regarded as the "fourth industrial revolution" and has made a qualitative leap in the socioeconomic structure.It has gradually penetrated into all walks of life to empower the industry.Premier Li Keqiang has stressed on various occasions that all industries should make full use of the Internet to carry out digital transformation and improve productivity.And he proposed the plan of "Internet +" at The Third Session of the 12 th National People’s Congress.Internet has been constantly integrated into traditional industries with the development of new technologies such as 5G,cloud computing,big data and IOT in recent years,which has promoted the landing of "Internet +" strategy from different aspects.S is an internet service company born under this background.Its main business is to provide digital transformation service business for hospital logistics,that build the hospital logistics system into a smart management system.It has created a new service mode of "bottom platform + application + on-site housekeeper" with the popularity of the Internet.Which improved the efficiency of logistics operation and increased the satisfaction of doctors and patients,and saved the operation cost.This model was originally created by S with large investment in the early stage.it is necessary to quickly introduced to the market and obtain market leadership in order to ensure the sustainable profit requirements in the later stage.S learned from Huawei’s LTC（Lead To Cash）process and solidified the whole process of the project according to scientific methods and steps,which greatly improved the promotion efficiency and reduced the implementation difficulty of the project.Its market has been quickly opened in all regions of the country based on this method.However,there are many problems in the actual application due to the first time.Thesis analyzes the existing LTC process from the perspective of communication management by using the research methods of literature,interview and participation.After consulting relevant domestic and foreign theories,research results and interviewing stakeholders closely related to the LTC process,the communication problems are identified and analyzed according to communication management theories and models based on the current situation of S company and the characteristics of the LTC process.Reorganize the project input and the management tools used,and put forward optimization and improvement suggestions from three aspects: communication planning,communication execution and communication supervision with the help of the communication management guidance method in the project management theory.The LTC process optimized according to the communication management model ensures that the workload does not increase,while improving the efficiency of project execution and the satisfaction of all stakeholders,so that the LTC process can play a greater value in the execution of S company’s Hospital Logistics digital transformation service project.