Research On Smart Home Product Design Under The Service Design Thinking In The Post-epidemic Era

In the post-epidemic era,our demand for smart home products is also changing imperceptibly,and the design thinking of smart home products,as the ground requirements of the Internet of Things and artificial intelligence,is increasingly emphasizing systematization.Introducing service design thinking into the design process of smart home products will play an important role in guiding our future home life and promoting the design of smart home products.Through the continuous integration of service design thinking and intelligent home product design,the transformation of intelligent home product design mode is proposed.This paper studies the design of smart home products from the perspective of service design.Firstly,the service design thinking and smart home related theories are summarized,and their application in smart home products are analyzed.Through the SET analysis of smart home products,the relationship among people,products and environment is systematically analyzed.After the analysis of the design strategy of typical smart home related enterprises,the design methods of smart home products are summarized: software and hardware integration design,multi-mode interaction design,scene design.The design method is applied to the innovative smart home product design process.After positioning the functions of smart home products,service design tools are used to carry out user portraits,and qualitative and quantitative analysis are used to dig into users’ pain points in daily life and understand their needs and understanding of home products.Finally,the smart home product design method and design process under the service design thinking are applied to the specific smart home product design practice,and the future development of smart home products are summarized and prospected.