Burnout And Countermeasures Of First-line Employees In ZX Company

Since its introduction,the concept of burnout has attracted widespread attention from research scholars due to its widespread prevalence and difficulty in alleviating it.Burnout has serious negative effects on individuals,organizations and families: for individuals,it leads to a decline in personal motivation and emotion at work;for organizations,it leads to a loss of organizational vitality and an increase in administrative costs.Especially now burnout has become more and more common among all types of workers,especially among grassroots employees with lower incomes and more stressful jobs,and many of them are unable to cope with the fatigue and boredom caused by long-term commitment to a particular job,leading to many negative reactions to work,life and the body.Thus,burnout becomes a psychological problem of concern.The company ZX,which is the subject of this study,is a small and medium-sized stateowned enterprise of high-tech production.At present,the employees of ZX Company are extremely stable,and the overall turnover rate remains below 5% year-round,among which the turnover rate of grassroots employees is even lower.However,more and more grassroots employees in ZX company have indicated that they have been "lying flat"-there are different degrees of burnout.As a small and medium-sized high-tech manufacturing state-owned enterprise,its boring work content,strict hierarchical management,high work standardization,low salary and poor promotion channels can become the fuse for burnout of grassroots employees.In view of this,in order to prevent the grassroots employees from being physically and mentally exhausted and unmotivated to work and avoid more serious consequences,it becomes imperative to do a good job of researching the burnout of grassroots employees,finding out the factors affecting their burnout,analyzing the reasons behind it,and prescribing the right remedy to improve the burnout.In this paper,the employees of ZX company are taken as the research object by first reviewing and summarizing the domestic and foreign literature,combined with the MBI-GS burnout measurement form,and then using SPSS27.0 software to analyze the data collected by the questionnaire,we found that their overall burnout level is high;among them,the average burnout level of the grassroots employees in the purchasing department is the highest;the grassroots employees have the highest burnout level in the dimension of no sense of achievement;the female employees have the highest burnout level in the dimension of no sense of achievement.The burnout level of female employees is higher in the dimension of emotional exhaustion;in terms of marriage,the burnout level of married employees is higher in the dimension of emotional exhaustion;in terms of age,there is a trend that the higher the age is,the higher the burnout level;in terms of education,there is a trend that the lower the education is,the higher the burnout level;in terms of working hours,there is a trend that the higher the length of service is,the higher the burnout level of grassroots employees.In terms of working hours,the higher the length of service,the higher the level of burnout.Then,based on the questionnaire survey and interviews,the causes and influencing factors of burnout among employees of ZX were identified,and then suggestions were made to alleviate burnout among employees of ZX from three aspects: organizational,personal and family.In terms of organization,ZX Company should establish a rotation mechanism,set reasonable salary and performance mechanism,and focus on employee supplementation.In the personal aspect,optimize personal quality and develop personal career planning.In the family aspect,it is proposed that the company can provide supportive measures for families,etc.