| With the rapid development of the Internet,people have gradually opened up more diversified office models,such as remote office,SOHO office,distributed collaborative office,etc.These more flexible office models have gradually penetrated into everyone’s work and life,bringing us great convenience.However,in a collaborative innovation scenario that requires high levels of innovation and enthusiasm,the lack of emotional feedback and social experience in the online collaboration process becomes particularly obvious.Therefore,the requirements for collaboration functions and interactive feedback provided by online collaborative innovation tools are higher.Social presence is the study of how to enable people to communicate face-to-face when communicating across the media,and perceive the real presence of others.Therefore,this thesis faces the scene of online collaborative innovation,guided by the theory of social presence,and explores how to use design methods to improve the social presence of online collaborative tools,and ultimately enhance people’s collaborative experience in the process of online collaborative innovation.Specifically,the following work was carried out:First of all,through literature analysis,this topic analyzes in detail the application and classification dimensions of social presence in different fields,clarifies the connotation and significance of different classification methods and application scenarios,and finally uses cognitive social presence,conscious social presence,emotional social presence The three dimensions of presence are the theoretical support of this paper and lay the foundation for the construction of subsequent design models.Secondly,conduct an overall survey on the current online collaboration tools,divide them into comprehensive platform software and tool software in subdivided fields,study their functions and characteristics,and finally believe that online whiteboard tools are the most suitable for online collaboration Used in the innovation process,it can create a workshop-like experience.In addition,conduct user research through online practice research,user interviews,questionnaires and other methods,summarize design goals,and summarize design requirements.Finally,according to the above research and analysis process,the design strategy of online collaborative innovation tools from the perspective of social presence is summarized.Through the project design practice of "Together",the design model and strategy are verified in practice.To sum up,based on the theory of social presence,this topic explores how to influence social presence through design methods and finally apply online collaborative innovation tools to improve people’s experience in the process of online collaboration.The research and design provide a reference for ideas and methods. |
