Smart Travel App Interface For The Elderly Based On Service Design And Research

Against the background of accelerated urbanization and deepening aging,many industries have begun to propose the introduction of concepts such as the Internet,digitalization and intelligence into the field of travel for the elderly to promote smart travel for the elderly.However,the current digital travel products on the market ignore the real needs,emotions and experiences of the elderly in the actual use process,and have not yet formed a design system centered on the elderly.This article starts from the service design thinking,takes the smart travel APP as the starting point,combines the principles and methods of service design,analyzes the travel status of the urban elderly,finds out the service problems and scene demands of users in the process of using the travel APP,and proposes specific solutions.It will improve the content and scope of smart travel services for the elderly,and enhance the positive experience of the elderly in the process of using digital products.This thesis first puts forward the national population aging and the current urban elderly service needs,and initially expresses the necessity of building a service system based on digital travel products for the elderly.Design cases,put forward the interface design problems and product defects of the current elderly travel APP.Secondly,based on the theory of service design,general observation,in-depth research,situational interviews and other methods are carried out on the elderly,combined with qualitative and quantitative,problems and needs,theory and data,and other aspects of user object analysis,and propose a more design strategy.Attention should be paid to how to create an emotional connection between older users and digital products,as well as the multi-layered experience and influence factors of users when using the product.Therefore,it is necessary to carry out personalized and aging-friendly design of the interface of smart travel APP positioning,function,vision,experience,etc.,and optimize the product interaction process on the basis of research on the aging needs of the elderly,combined with service design elements and user experience principles.Finally,according to the relevant theories in the previous stage,we will deeply explore the factors affecting the emotional experience of elderly users in the use of smart travel products.Combined with the level of functional experience and interactive design,based on the travel data of the elderly,guided by the government,and led by travel companies and enterprises,the establishment of suitable APP interface design strategy for smart travel for the elderly.And through the research and practice in actual projects,the proposed strategy is designed to verify,evaluate and test,and summarize and reflect.It is proposed that the strategy is universal and limited,and can provide certain services for the service design of digital products for the urban elderly.Reference and reference.Through the design and research of the smart travel APP interface,to a certain extent,it can solve the problems of difficult travel,troublesome operation,and complicated interfaces for the elderly,and provide a reference direction for the exploration of service design in the field of digital elderly care,thus calling on the social government and Related industries pay more attention to the elderly group to help achieve active aging.