Research On The Improvement Of A Data Center Infrastructure Operation And Maintenance Management

With the further acceleration of the global informatization process,as the base of digital business,the construction demand of data center is increasing,and the problem of data center infrastructure operation and maintenance management is becoming more and more prominent.The operation and maintenance management of data center infrastructure is an important part of the data center operation and maintenance management system.The importance of data centers lies in supporting the stable operation of user services throughout the entire process.However,in recent years,the frequent occurrence of data center infrastructure failures around the world has seriously affected the normal operation of data center services and sounded the alarm for data center operation and maintenance management..It is becoming more and more important to improve the operation and maintenance management level of data center infrastructure.Throughout the entire life cycle of a data center,the operation and maintenance management phase lasts the longest,and the operation and maintenance management costs of most data centers exceed the previous investment and construction costs.The quality of the operation and maintenance management of data center infrastructure is directly related to the owner.economic benefits and the life cycle of the data center.Therefore,the operation and maintenance management of data center infrastructure is more important for data centers.Different from other ordinary buildings,the composition of the data center is extremely complex.In addition to the conventional civil engineering and mechanical and electrical system related works,the data center also includes electrical systems,air conditioning and refrigeration systems,and computer room infrastructure that carries IDC core computing,storage,network and other functions..The data center computer room has higher requirements on the technological level of the building,the modular computer room is more complex,and the environmental requirements of the computer room are quite different from those of public buildings.The data center has strict functional area division,among which the unmanned area accounts for a large proportion.In today’s cloud data center,it is not only necessary to improve the availability of infrastructure through standardized,modular,and virtualized designs,but also to improve the operation and maintenance management level of the data center infrastructure,thereby improving resource utilization,reducing operation and maintenance costs,and helping Business is developing rapidly.This paper takes the A data center project as an example,firstly introduces the basic situation of the project and the status quo of operation and maintenance management,and identifies the availability management problems and service management processes in the process of A data center infrastructure operation and maintenance management through survey evaluation and expert scoring.question.Then use the analytic hierarchy process to quantitatively analyze the influencing factors of the infrastructure availability of data center A,and establish a gap assessment model based on the ISO20000 standard to conduct gap analysis on the infrastructure service management process.Finally,the PDCA cycle method is used in the infrastructure operation and maintenance management stage to continuously improve the availability of the infrastructure to ensure the stability and reliability of the data center.At the same time,the data center service management process is optimized in combination with ITIL best practices,which effectively solves the basic problem of data center A.The availability management problems and service management process problems existing in the current situation of facility operation and maintenance management reduce the cost of data center infrastructure operation and maintenance management,improve the efficiency of infrastructure operation and maintenance management and user satisfaction,and realize the sustainable development of the data center.