| Taxation is the financial basis and guarantee for the infrastructure of the state and the provision of public goods and services to citizens by government departments.Cicero,a famous politician and jurist in ancient Rome,once stated in his "On the Law" that "taxation is the pillar of the state." In recent years,all over the country have focused on optimizing the business environment and have made it a key task.As an important functional department,how to take another big step forward in the level of tax service and deliver a satisfactory answer in tax service service has become an urgent problem for the taxation system to face.In terms of ideology,in 2015,the State Council put forward the concept of "decentralization,management and service" reform,that is,decentralization,strengthening supervision and enhancing service,so as to achieve the purpose of convenience and benefit to the people.As an important function department of the state,the taxation department is also continuously improving the level of tax services,changing the management and service mode,and providing better services for taxpayers.In terms of service means,it keeps exploring new ways of development.From "one network to do" to electronic tax bureau,from electronic special ticket to "non-contact" tax handling,from convenient spring action to grid-based management,it has brought convenience to enterprises.The document "Opinions of the State Administration of Taxation on Further Deepening the Reform of " Management and Service " in Taxation System to Optimize Taxation Environment"(No.101 of 2017)also puts forward specific requirements on optimizing taxation environment and stimulating the entrepreneurial and innovative vitality of market subjects.Improving the service quality and efficiency,streamlining the information submitted,and allowing taxpayers to change from "one run at most" to "one no-run" have become the new requirements for tax service in the new era.At present,the main contradiction in the grass-roots taxation work is the contradiction between the increasing demand of taxpayers for intelligent taxation and the limited service resources of taxation authorities,and fully mobilizing and giving full play to the enthusiasm of taxpayers in self-help taxation is the reform trend of taxation service in the future.At present,the development of big data,cloud platform,5G and artificial intelligence technology is changing day by day and tends to be mature,and the development of the new Internet economy and information technology has entered a new stage,and "intelligence" is gradually integrated into all industries and changing people’s life and office way by osmosis.We should actively combine new technology with tax service work,continuously improve the level of wisdom,process,flatness and wisdom of tax service work,build a new mode of "intelligent taxation" service,follow the pace of development of the times,and constantly meet the growing "intelligent taxation" service of taxpayers and bill payers.The new service mode of "intelligent taxation" is built to keep pace with the development of the times and meet the growing new demands of taxpayers and bill payers.In the background of the construction of smart government,through the study of "smart taxation" service,this paper will discuss how to further integrate modern science and technology such as big data,cloud computing and artificial intelligence with "smart taxation" service to improve the "smart" level of taxation service.The paper will discuss how to further integrate modern science and technology such as big data,cloud computing and artificial intelligence with "intelligent taxation" service to improve the "intelligent" level of taxation service,and put forward corresponding countermeasures and suggestions on how to further promote "intelligent taxation" service in Qingdao G district with the research results.The "smart tax" service is one of the key tasks of the grass-roots taxation department at present,and through the research and sorting out of this paper,we hope to provide some useful experience reference for the development of the "smart tax" service of the grass-roots taxation department. |