Study On The Hospital Social Responsibility Evaluation Index System In China

In recent years, with reform in medical service by means of market mechanism, the following phenomenon was occurred in the hospital. The hospital pursuits economic interests unilaterally and ignores its social responsibility. "Great recipe" induces demand, excessive checks occur commonly. Doctor-patient disputes are on the rise. Absence of social responsibility of the hospital already has a serious impact on the development of medical and health services and public welfare of the hospitals is challenged constantly.At present, academic circle in our country has not formed systems theory of hospital's social responsibility. All the following problems are urgent to solve, such as how to establish a scientifical evaluation index system and design a relevant mechanism to ensure the fulfillment of hospital social responsibility.Core issue of this paper is how to determine the measurement and evaluation index system of hospital social responsibility. The paper uses the literature study, questionnaire survey and expert consultation to determine the measurement index. AHP is used to determine the index weight. Through SPSS and excel software for data processing,22 indexes of hospital social responsibility are established, among which primary and advanced hospital social responsibility are given a greater weight. Studies have also learned that the current performance of the hospital social responsibility is not optimistic, especially in drug prices, health care accessibility and poor performance on patient satisfaction. Therefore, government should establish the hospital's assessment and evaluation mechanism of social responsibility, especially for public hospitals to designe the governance, compensation, regulatory mechanism and other systems to ensure social responsibility.