| The difficulty of seeing a doctor and the high cost of seeing a doctor are common manifestations of the present domestic medical and health industry.At the 18 th National Congress of the Communist Party of China,it was proposed to implement the healthy China strategy and strengthen measures to deepen the reform of the medical and health system We will build an all-round system of high-quality and efficient medical and health services.A high-quality and efficient health care service system can effectively solve such public health problems as the scarcity of health care resources,the uneven distribution of health care resources in the central and western regions,and the long cycle of training professional health care personnel Relieve the pressure of seeing a doctor,ease the doctor-patient relationship.As an effective management tool to promote the efficiency of organization and operation,performance appraisal can enhance the creativity and efficiency of medical staff,improve the level of diagnosis and treatment and service efficiency of public hospitals,and improve the efficiency of medical resources utilization To improve the diagnosis and treatment ability and medical service level of public hospitals,ease the contradiction between doctors and patients,and promote the development of health care in China.This paper understands the research background of performance appraisal of public hospitals at the present stage through the method of literature review,expounds the present situation of performance appraisal of public hospitals at home and abroad,and puts forward the aim and significance of the research Based on the public management theory,the Typical C hospital in Yunnan Province was selected as the research object By using the method of Investigation and research and the method of second-hand data analysis,this paper studies and analyzes the current performance appraisal of c hospital in Yunnan Province from two aspects of department and staff,and expounds the development and changes of the performance appraisal of this hospital It is found that the current performance appraisal in the department level: 1.The results of the performance appraisal are not fully used;2.The department performance appraisal implementation process entire staff participation is not high;3.It is difficult to quantify the assessment indicators of administrative functions,and the assessment lacks validity.4.Separation of Economic Cost Accounting and department performance evaluation in hospital.Employee assessment level exists: 1.The lack of staff level assessment of the system of Scientific Assessment Index System;2.Two problems of the lack of quantifiable assessment scoring method.From the change of external environment of c hospital in Yunnan Province(competitive pressure,public expectation,policy requirement),internal Environment drives the necessity of performance appraisal improvement from two aspects: the need of Business Development and change,and the seeking of more scientific and reasonable basis of performance distribution.Based on the theory of Public Management,through literature analysis,second-hand data analysis,and drawing on the successful experience of performance management of National Sun Yat-sen University,Tongji Hospital and Hwaseo Hospital,for the performance appraisal of C hospital in Yunnan Province,it is suggested that the department performance appraisal should be formulated with mobilization,the result feedback,and the method of appraisal should be improved Three improving countermeasures for strengthening process management of functional departments.The performance appraisal system at the staff level is proposed to establish and improve the performance appraisal index system at the staff level by combining the post setting with the department performance system Three countermeasures to improve the experience of seeing a doctor and the service efficiency of the Administrative Department by incorporating the index of satisfaction assessment. |