Chongqing Online Car-hailing From The Perspective Of Collaborative Governance Research On Government Regulation Problem

In recent years,as new technologies such as big data and mobile Internet have matured,accelerating the development of the sharing economy,“Internet +” has spawned many new business formats,and has continuously transformed and upgraded urban transportation.Typical products-online car-hailing.Passengers release travel requirements through taxi software,and the online car-hailing platform receives the passenger's travel information and dispatches the order.After the driver confirms the order according to the driving route and wishes,the passenger is safely delivered to the destination within the specified time.Ride-hailing not only meets the diversified travel needs of the majority of passengers,but also alleviates the dilemma of “difficult to catch a taxi”,integrates idle vehicle resources in society,solves the drawbacks of traditional taxis to a certain extent,and improves the use of urban stock motor vehicles Rate,providing new employment opportunities,bringing new impetus to the transformation and upgrading of the traditional transportation industry and becoming a "new darling" in the market.While online car-hailing brings social benefits and convenience,the social problems and regulatory difficulties caused by it cannot be ignored.The development of online car-hailing lights up a "red light" : vicious competition,illegal operations,frequent online car-hailing accidents,the personal safety of passengers is threatened,property loss,forced privacy disclosure,and vicious competition between platforms.With the implementation of the "Interim Measures for the Management of Online Booking and Rental Car Operation Services",online car rental has obtained a legalstatus.While making full use of the advantages of "Internet + transportation",online car-hailing,issues such as platform management,driver and vehicle access supervision,service quality,passenger safety,and fair competition in the market have gradually become prominent.Carpooling for effective supervision is still the most serious problem.This topic focuses on the research of Chongqing car-hailing government supervision,and uses collaborative governance theory as a tool to analyze the current status and existing problems of Chongqing car-hailing government supervision,and then propose optimization suggestions.It is conducive to the government's more reasonable and standardized supervision of online car-hailing,escorting passengers' travel,protecting the legitimate rights and interests of passengers,and striving to provide a fair and fair competitive environment for the development of online car-hailing in Chongqing.This topic selection framework contains seven chapters,the details are as follows:Chapter 1: Introduction.Focus on elaborating the background and research significance of the topic selection,by combing the domestic and foreign scholars' literature on the status,supervision content,supervision policy,supervision path and other aspects of the car-hailing supervision,to determine the research direction of this topic,and introduce the research methods and framework structure.Chapter 2: Explain the relevant concepts and research theories involved in this topic.The related concepts involved mainly include: taxis,online car-hailing,Internet +,and government supervision;research theories for reference: government regulation theory,governance theory.Chapter 3: The development of car-hailing in Chongqing and the status of government supervision.First,sort out the development history of Chongqing's online car-hailing: the initial development period,the disordered development period,and the standardized development period.Secondly,it analyzes the general situation of government supervision of online car-hailing,government supervision measures and responsibilities,supervision methods and contents.Finally,we conducted a survey on the status of government supervision of online car-hailing,surveyed drivers andpassengers in the form of questionnaires,and communicated with government and platform staff in the form of interviews.In order to analyze the problems in the online car-hailing supervision through the survey data and interview results,and explore the supervision path for the problems.Chapter 4: Chongqing's car-hailing government supervision problems and reasons analysis.From the perspective of government,platform,passengers,technology,etc.,analyze the regulatory problems of online car-hailing,and analyze the causes of the problems one by one to provide new ideas for solving countermeasures.Chapter 5: Lessons learned from government supervision of car-hailing at home and abroad.Sort out the excellent government supervision strategies for ride-hailing in foreign countries(the United States,Singapore,and the United Kingdom)and domestic cities(Shanghai,Guangzhou,and Hefei),and summarize and summarize the magic weapons for Chongqing to learn from.Chapter 6: In view of the problems existing in the Chongqing car-hailing government supervision,combined with the actual situation and dilemma of Chongqing car-hailing supervision,we put forward measures to improve the “localization” of Chongqing car-hailing supervision according to local conditions.Chapter 7: Conclusion and Prospect.Summarize the main research achievements and deficiencies of this topic,and look forward to the future development of the Chongqing car-hailing market.