| With the increasing social competition and work pressure, employees suffer from more and more symptoms brought by job burnout. According to Maslach & Jackson, Job burnout is "A syndrome of emotional exhaustion, depersonalization, and reduced personal accomplishment". Emotional exhaustion refers to the depletion or draining of emotional resources caused by interpersonal demands. Depersonalization means the development of negative, callous and cynical attitudes toward the recipients of one's services. Lack of personal accomplishment is the tendency to evaluate one's work with recipients negatively. Job burnout may lead employee lack of working enthusiasm, creativity, self-esteem, and being unable to concentrate on the job and himself (herself), and having poor service attitudes and more desire to leave his (her) post.In the past 30 years, job burnout has becoming a hot topic in many disciplines in western countries. In China, studies had been done on this topic were diagnosing indexes of Maslach's and developing the instrument rooted in Chinese culture, examining the effects of demographical variables, exploring the relationships between job burnout and its antecedent variables and outcome variables. But in the area of intervention in job burnout, much is about the influencing factors and the dealing methods to job burnout in theoretical study, rare is about its intervention research in practical study. Researches on job burnout, especially in job burnout intervention, can not only improve the theory of Work & Health Psychology, but also give theoretical and practical guides for Stress Management, Emotion Management and Employee Assistance Plan, and can make administrators of the organizations attach more attention to reasons, intervention of employee's job burnout, and improve the management efficiency.On the basis of the review of related documents, and collecting the data through the questionnaire and talking with the employees, the hypothesis of the paper was put forward. We investigated the present job burnout condition in real estate companies. We explored the relationship between job burnout with work stressors, cope style, social support, personality characters, demographical variables, and depression. Boldly creatively, we explored the relationship between Attachment and Detachment in Job Goal Striving and job burnout in employees, and made intervention of the job burnout in employees by Daoistic Cognitive Therapy and Acupoint massotherapy. The results showed that:1) Employees who have job burnout in real estate companies was more than half. The majorities were in a low level and in the dimension of emotional exhaustion.2) As far as the effects of demographical variables that includes age, work age, sex, and marriage status on job burnout were concerned, the job burnout only showed difference on the variable of age and work age and job position.3)Work stressor, personality, social supports, Attachment and Detachment in Job Goal Striving can predict job burnout.4) Job burnout can predict depression.5) Both Daoistic Cognitive Therapy and Acupoint massotherapy are effective on reducing emotional exhaustion in short time, while Daoistic Cognitive Therapy combined with Acupoint massotherapy may have better long term efficacy. |
