Research On Enterprise’s Defect Management Based On Medical Thought

With the enhancement of consumption level, the demand environment of enterprise isbecoming changeable, which makes the key competition elements increase. Enterprise defectswill occur when enterprises can not make the specific demand of consumers. The increasingrequirement of consumers will require enterprises to focus on the continuous productionfactors in the production operation such as quality, safety production, environment protection,occupational health, social responsibility and so on. Therefore, enterprise defects may includemore and more contents. The approach of the implementation of enterprise defectsmanagement model will lead to greatly reduce the efficiency of enterprise management.Seeking an integration defects management theory in order to meet the continuousmanagement needs and be in the pursuit of increasing management efficiency of enterprises,integration research of defects management is in urgent need. This thesis combines medicaltheory, enterprise bionics theory with enterprise defects management theory to researchvarious integration management model of enterprise defects in order to provide new ideas forintegration management research of enterprise defects. The main contents of this thesisinclude the six sections as follows:The first part is to study the concepts and management characteristics of enterprisedefects. Firstly, compare and integrate the concepts and characteristics of quality defect,safety defect, occupational health defect and social responsibility defect, refine the integrationconcepts of enterprise defects, attribute these defects to the results of certain process ofenterprise, realize the concept of “big quality”. Secondly, analyze the management drivemechanism of enterprise defects in the perspectives of internal and external enterprises.Thirdly, discuss the functions and contents of conventional enterprise management, whichwill make foundations for the thesis.The second part is to research on the establishment of theory foundation of enterprisedefects management based on medical thought. Firstly, discuss the extension of enterprisedefects management demand from the aspects of “big quality” concept, enterprise bionics andquasi-virus attributes of enterprise defects, analyze the new demand of enterprise defectsmanagement based on medical thought, redefine the concepts of enterprise defects management, compare the theory of the thesis with the current theory. Secondly, discuss themanagement essence of medical thought, analyze the management philosophy of commonmedical thought, tradition chinese medical thought and western medical thought in order toprovide new management philosophy of enterprise defects management based on medicalthought. Thirdly, establish enterprise defects management logic based on medical theory, findout new paths of achieving enterprise defects management goals based on medical thought,define the two key concepts of enterprise health and enterprise defects, give out the analogylogic of establishing enterprise defects management model based on medical thought.Fourthly, use the medical thought management philosophy reference for establishing ninecriterions of enterprise defects management based on medical thought. Finally, establishenterprise defects management model based on medical thought from the aspects ofmanagement philosophy, management framework and management process.The third part is to research on information transmission process of enterprise defects.Firstly, define the concepts of enterprise defects information, analyze the characteristics,transmission system framework and transmission influence factors of enterprise defectsinformation. Secondly, put forward the enterprise defects information transmissionmechanism based on management informatization platform through the authenticityrequirement and status analysis of enterprise defect information. Thirdly, simulate the trustgame process between enterprises and consumers through information transmission gamemodel, analyze game balance and occurrence conditions, put forward the enterprise defectsinformation transmission trust mechanism based on license system.The fourth part is to research on enterprise defect diagnosis process. Firstly, defineenterprise defects diagnosis concept. Secondly, discuss the relationships between consumersand enterprise defects information through the methods of obtaining enterprise defectsinformation of consumers, reaction model of enterprise defects information of consumers andthe function mechanism of enterprise defect information on consumers. Thirdly, put forwardthe enterprise defects status judgment model based on defects recognition of consumers,introduce the analysis instrument of enterprise defects gene.Finally, demonstrate the validityof enterprise defects status model based on defect recognition of consumers through empiricalstudy.The fifth part is to research on treatment process of enterprise defects. Firstly, define the concepts of enterprise defects treatment, give out the definition, purposes, principles andeconomic interpretations of enterprise defects treatment. Secondly, analyze key genes ofenterprise defects after introducing QFD model. Thirdly, establish static game model ofenterprises and consumers, analyze the cost and benefits of three treatment strategies ofenterprise defects, give out the optimum decision and cost path of choosing treatment types.Finally, demonstrate the content reasonability of this chapter through empirical study.The sixth part is to research on enterprise defects prevention. Firstly, study enterprisedefects prevention mechanism through the motivation, process and technology instrument ofenterprise defects prevention. Secondly, establish the prevention system based on theintegration of standard system, give out the guideline ideas, guideline principles, integrationmethods, basic structures and contents of establishing enterprise defects management system.Thirdly, find out the16key indicators of affecting enterprise defects management systemperformance by summarizing the current study achievement, and use catastrophe seriesapproae to evaluate the enterprise defects management system performance, demonstrate thevalidity of evaluation indicators and methods by empirical study.