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Knowledge management and characteristics

Posted on:2007-07-19Degree:Ph.DType:Dissertation
University:Walden UniversityCandidate:Anothayanon, WorapaFull Text:PDF
GTID:1449390005463477Subject:Information Science
Abstract/Summary:
This study investigates knowledge transfer types that are most frequently adopted by employees who have different tasks in an organization. As the context of contemporary organizations becomes extremely complicated, effective management of knowledge becomes critical in gaining and sustaining competitiveness. The importance of effectively transferring knowledge can help organizations gain knowledge capital, productivity, and performance. It is proposed that the four knowledge transfer types are effectively adopted by four different task situations: i.e., socialization by craft, externalization by nonroutine, combination by engineering, and internalization by routine.; The research was conducted at a local university using Quantitative Methodology along with a survey instrument. Data were collected from 157 college alumni, who represented various types of task situations. Results of the data analyses confirmed that the proposed knowledge transfer types were matched with the anticipated task situations with the exception of the nonroutine group. The findings also revealed that the socialization and internalization types significantly contributed to knowledge transfer and only the socialization type positively contribute to knowledge creation. Further research is needed to advance the area of the nonroutine task situation and to intensively investigate in an organization. For a crucial positive social impact, knowledge gained from this study will help organizations in planning effective knowledge transfer, which will result in gaining organizational knowledge wealth, increasing revenues, decreasing budgets, improving human resources, and transforming organizations into knowledge-generation enterprises.
Keywords/Search Tags:Knowledge transfer, Organizations, Task
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