Cyberloafing, Job Satisfaction, and Employee Productivity: A Quantitative Stud

Cyberloafing has been the use of Internet resources for personal and entertainment purposes instead of work related activities and has become the costliest of work avoidance behaviors. Policies for use of Internet connected devices have needed to be designed to curb cyberloafing behaviors while achieving an optimum balance between job satisfaction and work productivity. The relationship of the size of the device used by employees and the impact upon cyberloafing had not been studied. In this quantitative correlational study, an anonymous online survey of 280 office workers from the member organizations of the Ohio Society of Human Resource Management organization was used to examine the relationships between the screen size of computing devices, the three antecedents of Icek Ajzen's Theory of Planned Behavior, job satisfaction, and work productivity with the cyberloafing behavior of employees. After analyses, the predictor variable of attitude towards behavior was statistically significant in predicting cyberloafing behavior and cyberloafing was statistically significant in predicting work productivity and job satisfaction. Goodness-of-fit analyses revealed a poor model fit and there were no significant relationships between the subjective norms or perceived behavioral control and cyberloafing. The screen size of the employees' computing device was not shown to have any significant correlation with the amount of cyberloafing behavior. This key finding could negate using larger screen sizes for computing devices of office workers to decrease the perceived behavioral control antecedent of the theory of planned behavior to control cyberloafing in the workplace. Recommendations for future studies suggested that researchers examine smaller organizations without a human resources manager and the increased use of smartphones with cellular Internet access.