| Enhancing the knowledge empowerment of enterprises and improving the performance of new product development(NPD)are important measures to grasp the new round of scientific and technological revolution and implement the innovation driven strategy.The VUCA era makes new product development of enterprises face greater challenges.The adoption of a new generation of information technology,such as industrial Internet and artificial intelligence,can provide new technical support for new product development.The extensive application of IT catalyzes the new value of knowledge elements and provides new driving force for new product development of enterprises.The national strategy leads the transition of information technology,with a view to enabling enterprises to develop new products in depth.However,the "information technology paradox"-the phenomenon that the enterprise’s IT investment has not obtained the expected benefits,has caused a dilemma in the process of data-intelligence transformation.How to break through? What role does IT-enabled knowledge capability play in it? These problems need to be further studied.Therefore,it is of great theoretical and practical significance to explore the IT-enabled dual knowledge capability and its impact mechanism on the performance of enterprise new product development to resolve the information technology paradox and break through the dilemma of data-intelligence transition.In the process of focusing on the transformation of data-intelligence,the existing literature has gradually begun to pay attention to the importance of IT-enabled knowledge capabilities for new product development.Existing researc h focuses on the direct impact of IT on enterprise innovation,business model innovation,service innovation and digital business transformation.However,there are few researches involving IT-enabled knowledge exploration capability(IT-KRC)and IT-enabled knowledge exploration capability(IT-KEC)of enterprises.According to the current research situation,the following issues need to be further explored: First,the research on the relationship between IT-enabled knowledge capabilities and enterprise new product development performance is rare,and can not effectively explain the "information technology paradox" and "data-intelligence transition dilemma".Second,the intermediate transmission mechanism that IT-enabled knowledge capability affects the performance of new product development is relatively lacking.Whether there is a complex configuration path needs to be further verified.Third,the existing literature has not explored the boundary conditions between IT-enabled knowledge capability and enterprise knowledge restructuring.The VUCA era highlights the impact of the external environment.A deep understanding of the role of the technology environment on IT-enabled knowledge duality is helpful to understand the boundary conditions under which IT-enabled knowledge capabilities affect enterprise knowledge restructuring,and deepen the understanding of the different roles of environmental scenarios in enterprise new product development activities.Therefore,based on knowledge base theory,resource arran gement theory and resource dependence theory,this paper comprehensively uses quantitative and fuzzy set qualitative comparative analysis methods(fsQCA)to explore the impact mechanism of IT-enabled knowledge capability on the performance of new product development from the following aspects.First,examine the direct effect of IT-enabled knowledge capabilities on enterprise NPD performance.First,based on the theory of knowledge base,this paper explains the differential mechanism of IT-enabled knowledge exploration capability and IT-enabled knowledge development capability on the performance of new product development,and puts forward corresponding assumptions.Second,this study uses the hierarchical regression method to analyze 221 enterprise sample d ata across periods.The research results show that IT-enabled knowledge exploration capability has a significant inverted U-shaped impact on NPD efficiency and its effect,while IT-enabled knowledge development capability has a significant positive impact on NPD efficiency and its effect.Secondly,this study analyzes the differential intermediary effect between IT-enabled knowledge capability and enterprise NPD performance of knowledge restructuring expansion and knowledge restructuring deepening.First,t his paper deeply discusses the differential intermediary transmission mechanism of knowledge reconstruction expansion and deepening,and puts forward research hypotheses.Second,PLS-SEM was used to test the hypotheses.The results show that knowledge reconstruction and expansion mediate the inverted U-shaped curve effect in the relationship between IT-enabled knowledge exploration capability and NPD efficiency and its effects,and play a mediating role in the relationship between IT-enabled knowledge development capability and NPD efficiency and its effects.The deepening of knowledge restructuring plays a mediating role in the relationship between IT-enabled knowledge exploration capability and NPD efficiency and its effects,as well as in the relationship between IT-enabled knowledge development capability and NPD efficiency and its effects.Thirdly,based on the configuration perspective,the mediation effect is further verified by using the fsQCA method.Based on the knowledge base theory and resource arrangement theory,the necessity,sufficiency analysis and robustness test are conducted with the help of the fsQCA method to identify the configuration mode in which the IT-enabled knowledge exploration capability,IT-enabled knowledge development capability,knowledge reconstruction expansion and knowledge reconstruction deepening factors jointly drive the enterprise’s new product development performance.The results show that there are general configuration paths for new product development efficiency and new product development effect,and the three paths driving high NPD efficiency present dual enabling types of knowledge reconstruction oriented by IT-KRC,knowledge reconstruction oriented by IT-KEC,and knowledge driven by IT.The high NPD efficiency pr esents the knowledge reconstruction oriented by IT-KRC and the knowledge enabling driven by IT.This further validates the mediation mechanism.Fourthly,based on the technological turbulence and the informatization density of the industrial chain at the level of the technological environment,the moderating effect between IT-enabled knowledge capability and knowledge reconstruction is investigated.First,this study discusses the impact of IT-enabled knowledge capability on knowledge reconstruction and expansion under the regulation of technological turbulence and industrial chain informatization density.Secondly,this study analyzes the impact of IT-enabled knowledge capabilities on the deepening of enterprise knowledge restructuring under the regulation of technological turbulence and industrial chain informatization density,and puts forward corresponding assumptions.The results show that technology turbulence has a nonlinear moderating effect between IT-enabled knowledge exploration capability and know ledge reconstruction and expansion,and it also has a positive moderating effect between IT-enabled knowledge development capability and knowledge reconstruction and expansion and deepening,but it does not play a significant negative moderating effect in the relationship between IT-KRC and knowledge reconstruction and deepening.There is no obvious nonlinear adjustment effect between IT-enabled knowledge exploration capability and knowledge reconstruction and expansion in the information density of industrial chain,but it plays an obvious positive adjustment effect in the relationship between IT-enabled knowledge exploration capability and knowledge reconstruction and expansion,and there is an obvious positive adjustment effect in the relationship between IT-enabled knowledge development capability,knowledge reconstruction and expansion and their deepening.The research of this paper has the following innovative contributions:(1)Based on the perspective of organizational duality,clarifying the differen tial impact of two types of IT-enabled knowledge capabilities-IT-enabled knowledge exploration capabilities and IT-enabled knowledge development capabilities on the performance of enterprise new product development will help to break the tendency of exis ting literature to discuss basic IT too much,and provide a new theoretical explanation for the dilemma of data-intelligence transition.(2)It reveals the nonlinear and linear intermediary mechanism of different types of knowledge restructuring in the IT-enabled knowledge capability affecting the efficiency and effect of enterprise new product development,and expands the cognitive scope of the problem of "how the IT-enabled knowledge capability reconstructs the knowledge value".(3)Creatively integrate knowledge based theory and resource arrangement theory,identify the collaborative configuration effect of IT-enabled knowledge capability on enterprise NPD efficiency and NPD effect,further verify the above intermediary mechanism,expand and verify the practicability of knowledge based theory in IT-enabled knowledge capability,and add new content to new product development research.(4)Exploring the boundary conditions that IT-enabled knowledge capability affects knowledge reconstruction,highlighting th e role of technology environment context on IT-enabled knowledge duality,expanding the practicability of resource dependence theory in it,and supplementing new content for IT-enabled knowledge capability research.The research results theoretically expand the content and boundary of the research on IT-enabled knowledge capability and knowledge reconstruction.In practice,it provides theoretical basis and method guidance for enterprises to realize the leap of data-intelligence and the optimization of new product development path. |
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