| The letter-and-call system with Chinese characteristics is a political and legal system that has demonstrated positive results while at the same time posing a number of practical problems. It is therefore important for the letter-and-call system to be properly analyzed and explored to ensure that it addresses the modern aspects.It is of great significance for the system to promote the rule of law in China and build a harmonious society.The first part covers the basic theory as outlined in the letter-and-call system as a starting point and forms the foundation of the paper. This is done by evaluating the letter-and-call system, as pointed out in the "Letters and Visits Regulations" and the administrative complaint as the focus of attention, leaving the succeeding main subject of the article to focus on the broader aspects of the letter-and-call system. This part also analyses the nature and concept of the letter-and-call system as a complementary relief system for a democratic political system with a view of promoting its function in developing the current status of the letter-and-call system arrangements.The second part focuses on the letter-and-call system's problems as revealed by statistical surveys that deal on current dilemma faced by the letters, reflected by the system. In this part the analysis reveals that the letter-and-call system may not be accurate in positioning capabilities, has flawed legislation and also the system is faced by the challenges on law enforcement. In addition, the letter-and-call system lacks significant impact and therefore there is urgent need to have the system reformed within the prescripts of the rule of law.The third part outlines the direction of the administrative arm of the letter-and-call system in perfecting its rationalization process. The section introduces the relevant system, with its lessons derived from the successful experience learnt from China's letter-and-call system proposed based on the perfect proposal. First the correct letters to various function are located in the light of the legislative shortcomings and weak law enforcement issues. The appropriate solutions are then proposed with an aim of; initiating development of the China's letter-and-call system Act, setting the letter-and-call system institutions and their appropriate systems, improving the letter-and-call system process, setting up a more accountable system and strengthening the external legal and political coordination. |