Research On The Protection Of Legal Rights And Interests Of Network Consumers

As the network technology and Internet transactions develop rapidly, networkconsumers are also the representative of the generalized e-commerce. The protectionof their legitimate rights and interests must be concerned the same as the ordinaryconsumers. As the e-Commerce market has the characteristic of elusive, informationasymmetry, indiscernible and the lags of the Network Technology all lead to the resultthat the balance of the network security is destroyed. It is hard to protect thelegitimate rights and interests of the network consumers. We don’t publish laws andregulations to modify the process of the e-commerce so far. Laws to protect networkconsumers are also based on the Consumer Protection. There are also some contentsrefers to the consumers protection can be found in the laws of Measures for theAdministration of the Computer Information Network and Internet Security andProtection, Contract Law, the General Principles of the Civil Law, Product QualityLaw, Property insurance law and so on. But it has scattered the contents and lack ofsystemic, it’s hard to match completely. They can’t entirely preserve the consumers’legitimate rights and interests under the precondition of safeguard network security.Network security as the prerequisite and foundation is also need to be adjusted bythe perfect legal system, unfortunately we all lack of these in law. Legal system is notperfect, the system is hard to operate and form a hierarchy.This article starts with thesummary of the network consumer and networkmarket.Then analyses the currentsituation and the reasons to the infringement of the rights of network consumers. Bycomprehensive analysis the advanced experiences of America, the European Union,Japan and Taiwan area, I make suggestions to the protection of the networkconsumers.This article contains four chapters:Chapter one, the network consumers and network market.In this chapter mainlytalk about the basic concept, characteristic, and the legal protection at present of thenetwork consumers and the development of the network market.Chapter tow, network consumers most vulnerable to violation of the rights and interests. This part lists therights and interests that most vulnerable to violation of the network consumers byshowing the example of cases and datas.Chapter three,the mainstay that encroach onthe network consumers’ rights and interests. Chapter four,find out the reasons that thenetwork consumers’rights and interests being damaged.Chapter five, how to protectthe legal rights and interests of network consummers. In this chapter, I show the legalsystem of America, the European Union, Japan, Taiwan Area, summing up theiradvanced experience, finally, based on the research above, in the part of conclusion Iprovided my advice on the law-making efforts on our country’s legal researchproposal.