17th CPC National Congress pointed out that accelerating reform of the administrative system and building public service-oriented government in China are necessary and urgent. Current large sector reform being carried out is the beginning of reform of the administrative system. The reform of the administrative system this round focus on improving administrative efficiency. In this context, appling public sector performance evaluation theory to conduct performance evaluation in tax department is corresponding to the development trend and requirements of public sector. In this paper, the author did a in-depth study on county-level performance evaluation using county tax department as a sample.In this paper, the author explaines public sector performance evaluation theory detailedly and systemly and summarizes the practice comprehensively and analyzes the tax of performance problems that exist in practice profoundly and also applys PEST model to analyze the existing issues and balanced scorecard to establish county-level KPIs including dimensions of financial, customers, internal management and control, team learning and growing. Based on decomposition of organizational performance targets, establish individual performance indicators composed by performance structure, quality structure, ability structure and intelligence structure. From the aspects of performance evaluation methodology, main evaluation object, performance relief, the author points out performance evaluation results distortion correction method and also gets some ideas about how to apply the performance results and how to optimize the macro environment. |