With the continuous deepening of the electricity system reform,the quality of service, scientific configuration,change the system,strengthening management of electric power enterprises is pushing forward.A concrete manifestation in the field of marketing is to rely on the means of modern technology to build advanced,unified,standardized marketing technical support system to share and achieve high-quality customer service,and the standardization of business processes and business operations more efficient.This article depend on the Shandong Electric Power Group Corporation realities,and described the Shandong Electric Power Marketing technical support system design,mainly including business planning and design,the application of functional design,Subsystem functional design.In the end,for a short business,"transfer,rename,change the address",as an example,discussed the use of the system in the actual production. |