Study On The Management Information System For Automobile-maintenance Industry

This article studies is for the purpose of enhancing our country to service the enterprise the production management level and the marketing level as well as the profession control section's management level, hoped through the use information method, automobile-maintenance enterprise can enhance the production operation efficiency, the enhancement service level and the level, reduces the management cost, the service profession control section can have the foreword to realize the profession management role transformation, thus promotion automobile-maintenance industry development. At the same time, also hoped through the model, studies the domestic and foreign advanced services production and the service as well as the management idea, provides the theory basis for our country automobile service profession development, pours into the new content and the thought for the modern service management theory, in order to the better instruction automobile-maintenance enterprise carries out the service, enhances our country to service the profession control section the management and the service level.This article business management subsystem plan construction mentality truly belongs to automobile-maintenance industry from the automobile-maintenance industry the profession nature to embark, in the solution enterprise daily supervisory work foundation, took the customer relations the management and proposed the automobile rescued increment service, thus effectively excavated the latent market demand. At the same time, the system passes on the document according to in the profession management request realization, thus the profession control section has realized by the most economical way gain and the reserve as far as possible many services correlation information, thus proposed one new profession management method, enables automobile-maintenance enterprise from passively to obey the management to transform initiative into positively improves own grade of service, simultaneously in the enterprise will pass on the document the realization to the vehicles service information statistics, the profession master plan management and so on has the very important reference significance. The profession manages the subsystem the plan design both to base the current solution actual problem, and emphatically long term consideration government profession management role transformation. This article research content on macroscopic is advantageous to our country automobile service profession management standardization, favor the control section to each automobile-maintenance enterprise's surveillance management, favor the control section to service the market formulation general and specific policies to the automobile, the implementation macroeconomic regulation and control.The system plan design thought must realize function as follows: Support automobile-maintenance enterprise's daily business management, increase customer relations management and automobile rescue management; Passes on the data in this foundation for the enterprise in to prepare for, the realization business data to the profession control section's transmission; The support profession control section's daily business management and passes on the information to the enterprise in the in-depth application.