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Research On Interface Management For The Trust Pattern Outsourcing Renlationship-Based Hotel

Posted on:2009-10-13Degree:MasterType:Thesis
Country:ChinaCandidate:A Z ZhangFull Text:PDF
GTID:2189360278458531Subject:Tourism Management
Abstract/Summary:PDF Full Text Request
With the development of economic globalization, advances in information technology, professional services companies and the gradual low-profit of hospitality industry, the characteristics of the hospitality industry and products, so that the implementation of outsourcing has become the way of the hotel. However, outsourcing is still in the initial stage in China Hotel, the theory and practice more concerned about the motives and risks for implementation of the outsourcing, pay little attention to outsourcing control, reducing the efficiency of cooperation between the two sides. There are three types of outsourcing relationships, market pattern outsourcing relationship, bureaucracy pattern outsourcing relationship and trust pattern outsourcing relationship. To the different outsourcing relationships, the emerging issue is not the same, so the management is not the same, either. Interface management is a new trend of innovation management in foreign countries in recent years, and its essence is linking to two sides, putting the important relationships between the interface into the management state and achieving control, communication and collaboration, in order to improve enterprise performance. In view of the essence of interface management, could the the hotel business and outsourcing business through the interface management to resolve the problems so as to create more effective? Against such background, using interface management in the trust pattern outsourcing relationship hotel came into being.Through the analysis of the hotel outsourcing status quo, finding out the development of hotel outsourcing is in a good situation, not only the field of the outsourcing is increasingly broad but also the form of outsourcing is more and more diversified. However, at home and abroad, the issues after the implementation of the outsourcing are not caused for concern, for the relationship between outsourcing relationship management and interface management rarely involved, can't be mention to solve these problems through interface management. In view of this, the paper is on the study of the trust pattern outsourcing relationship hotel, and the study focus innovation is using the theory of interface management to analysis the outsourcing problems and solve the problem. Using systems analysis methods, the writer is in-depth study to the management of the trust pattern outsourcing relationship hotel. In this paper, on the basis of reviewing of the domestic and foreign literature about outsourcing, outsourcing related and interface management, defining outsourcing, interface, and trust pattern outsourcing relationship, to the perspective of the trust pattern outsourcing relationship hotel and interface management, analyses the problem of outsourcing in the trust pattern outsourcing relationship hotel and further analyses the problems on the perspective of interface management. Then making a system interface management model about the trust pattern outsourcing relationship hotel. The model is on the basis of the study of virtual enterprise interface management, which is study by Xia De, to the perspective of constitute between interface and one by one management. Finally, through the case of Yinjiang Hotel implementation restaurant outsourcing, proving the practical application of the system interface management model, and the application of interface management in hotel outsourcing in the future.
Keywords/Search Tags:trust pattern, outsourcing, hotel, interface, interface management
PDF Full Text Request
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