| Lanzhou City, Gansu Province, located in the northwest inland of China reform and opening up, Lanzhou City, sustained and healthy economy, steady growth, as the third pillar of the hotel industry, the industry is good to be an unprecedented opportunity for development. With the Lanzhou City the rapid development of hotel industry, restaurants are increasingly reflected in competition between the talent, the staff the overall quality of competition, this competition is actually owned by hotel contest of human capital.At present, the Lanzhou City star hotel staff became troubled by the high turnover rate hotel management problems. Hotel personnel resulted in high wastage rate is not only star-rated hotels in Lanzhou City, the loss of skills and experience, to Lanzhou City Hotel Enterprises affect the normal operations, but also a direct threat to the hotel's survival and development. Therefore, how to promote the orderly flow of personnel to avoid brain drain and achieve optimal allocation of human resources is that each star-rated hotels in Lanzhou City and the commonly faced problems to be solved, but also in Lanzhou City star hotel industry, sustainable and healthy development of the key.By analyzing the general theory of the loss of human resources to start, with star-rated hotels in Lanzhou City, the status quo of human resources and human resource characteristics of the actual research, analysis of Lanzhou City star hotel industry, the status of staff turnover, characteristics, and through research on staff turnover generated reasons, such as individual differences, hotels and social concepts, seeking higher remuneration and development opportunities to analyze, analyze the loss of the employees may be the cost of hotel enterprises, such as loss of quality of service loss, internal communication mode interference and hotel information services loss, loss of prestige brands such as adverse effects, but also as the individual employees also have a serious negative impact. Therefore, this paper put forward on this basis to build "people-oriented" hotel corporate culture, to carry out a comprehensive human resources planning, the establishment of a scientific personnel system, optimize the pay system, and the rational design of job content, reduce work pressure and staff turnover early-warning mechanism to strengthen contract management staff, effective prevention and control of star-rated hotels in Lanzhou City employees and the loss of specific measures related to the proposed security system is set up in order to achieve the purpose of controlling the loss of hotel staff as well as star-rated hotels in Lanzhou City will benefit the sound development of the industry... |