Banking Junior Staff, Research, Management And Incentive Problems

Taking the description about basic level situation of bank as the beginning, the author summarized the structural character of basic employees: having more knowledge, and being younger. Although the basic employees have high quality, it is easy for them to be tired because of blankness and repeat of their job, which affected the quality of service. The author summarized seven questions in basic service, and analyzed them: the assumption of economical person, the management about right in basic employees, the lack of reasonable and fair salary system and non-material stimulation, and the stimulations without pertinence. Facing to this problems in basic management, the author gave the solutions: in management, the quality of manager in basic level should be improved, and the management manner should be enhanced, which can make the basic managers to master right methods of management; in spirit, we should be honest to the employees; in operations, we should pay attention to the communicate with employees; in stimulation, we should be aware of the combine of material and non-material stimulations, and developing reasonable stimulation system, warfare system, and aim-stimulation, success-stimulation, emotion-stimulation. Applying flexible management and stimulation systems to management, we can do our efforts to make effective management and stimulation in suitable time, place, and situation.