To Improve Research, E-commerce-based Auto Spare Parts Logistics

Since 1990's, with the development to information and network technology, the electronic-commerce turns up overwhelmingly as sign of new economics, and brings new opportunities to enterprises at the same time. The competition becomes more and more fierce between automotive service after sale. There are many key factors to success. Efficiency and cost of logistics for spare part is one of most important factors. After sale service is effective to win competence, improve customers' loyalty and gain profits. So does spare parts logistics. Spare parts logistics of the domestic auto industry is now in the ? transitional period from the centralized to the distributed. The typical logistics net has set up, but concerted mechanism is in lack. It is important that if china automotive enterprises don't adopt advanced management ways as soon as possible, they will drop behind others in competition. It is suggested that they should improve supply chain logistics of automotive spare parts utilizing information, network technology and electronic commerce.This essay, through deeply research the e-commerce logistics situation of developed country and China, probing into how to choose the suitable mode in China. By using the method of theory combines practice, this essay analysed the characteristic, demand and supply of auto spare parts. And analysed the main auto spare part supply mode and logistics characteristic in China. Considering of the characteristic of electronic commerce which plans business and information technology as a whole, discussed the strategy of applying electronic commerce. Then this essay analysed improvement blue print under the electronic commerce environment. There are mainly two points had been studyed: the construction of regional distribution center for auto spare part and preparation stock system of 4S shop and maintenance shop under the electronic commerce environment. This thesis includes following seven parts.In chapter one, the background, significance, objective, content method, approach are presented.In chapter two, the notion and disquisitive status quo of supply chain management, stock management and electronic commerce are recounted. And this chapter summarized the cause of formation and solution of Bullwhip Effect.In chapter three, we first analysed the characteristic, demand and supply of auto spare parts, expatiated the main supply mode and logistics characteristic of auto spare parts according to spare parts logistics situation for some auto maker in our country.In chapter four, we first analysed the characteristic of electronic commerce which plans business and information technology as a whole. Then discuss the strategy of applying electronic commerce.The chapter five describes the supply chain logistics improvement blue print under electronic commerce environment, mainly discuss the construction of regional distribution center for auto spare part and preparation stock system of 4S shop and maintenance shop under the electronic commerce environment.In chapter six, summarize main challenges of supply chain logistics in Chery and solve this problem by using electronic commerce, main set up the RDC net with the information share and preparation stock system in 4S shop and maintenance shop.The seven chapter is a conclusion of this study and give some suggestions for auto maker company to solve problems of spare part logistics by using electronic commerce.