Performance Management At The Grassroots Level Sub-branches In The State-owned Commercial Banks

As the promises of entering WTO to be taken in the near future, many foreign banks come into China for more market ratio. So fierce competition is in the face of the national commercial banks. There are so many articles for the propriety reform and management reform of the national banks. The writer of this article is working in a sub-branch of a national bank. She pays more attention to performance management. She hopes to do some research on this topic at the end of her postgraduate study.The performance management of national commercial banks' sub-branch is a convergent topic of financial and management, it is forward-looking and practicable. Few performance management is used in the sub-branch now. Instead, the most used is performance evaluation。Performance evaluation is a process of estimating asset operating, financial performance of a single unit. While the performance management involves the idea of management recycling, it is a system. In this system, different layers of the unit, the managers, and the employee are all involved. In the process of communication, the upper helps the lower, and the managers help employee to sweep away the obstacles in the work. They will attain the performance object, prospective plan and strategy objects in whole. But for our national enterprises including national commercial banks, they are paving their way for improvement the methods of performance evaluation, not the real performance management. But this is the most important for the sub-branch to improve their management skills.The basic rule of performance management is that it is a tool for teaching the practice of performance management. Our aspirations can 't be realized if we do not obey the basic rules of the performance management. Performance management should obey the rules of first-planning, procedural, systematic, objectivity andcommunication-emphasizing, otherwise the performance management can not be used really. From the management theory, the writer pointed out the methods that could be used in the performance management, including the Benchmarking,Key Performance Indicator,Balanced-scorecard. These methods provide us many practical tools of performance management, and they are helpful for performance management practice.Performance management has a strong systematic characteristics. It emphasizes process management and performance evaluation. And these double-aimed for process and result provides important ways for realizing the enterprise's strategy objectives. The process of performance management always includes performance plan, operating, performance evaluation, feedback, judge and control. These four steps is a complete recycle, and improves the realizing of performance management in sub-branches. Performance evaluation is a most disputable problem, and how to do performance evaluation scientifically is very important for performance management. The writer will analyze the character of performance evaluation and the problems in sub-branch of national bank, through introducing the methods that the sub-branch used in performance evaluation.At last, the writer talks about the environment , especially organization ensurence, information management, morale construction, and organizition culture, for the sub-branch to use performance management. It is hoped to provide a good environment for performance management through these constructions, and make performance management more useful.It is a long way for the success reform of the national bank, maybe this article can be helpful to improve the level of performance management in sub-branch. At all, the sub-branch is the operating base of national banks. If the performance of sub-branches can be improvedprogressively , the national bank will get a good operating micro-base. And the integrated competition will be improved in essence. For our national banks, maybe they can meet the challenge from the foreign banks. And this is just a good will of the writer of this article.