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Neural Network Method In The Application Research In The Evaluation Of User Satisfaction

Posted on:2013-06-15Degree:MasterType:Thesis
Country:ChinaCandidate:X J LinFull Text:PDF
GTID:2249330377956193Subject:Management Science and Engineering
Abstract/Summary:PDF Full Text Request
Evaluation is a good way to management. The evaluation ofmanagement Information system is an important part during enterpriseinformation building up. According to different business requirement,information system can be used in different fields. In the field planningmanagement, it has been proved that planning management system hasbeen successfully implemented in many enterprises. From the point ofuser satisfaction view, it will help enterprise to make planningmanagement system more perfect. The information evaluation processcan help enterprise to improve business flow、optimize managementstrategy. To achieve desire result, it is important to establish evaluationmethod and model. Therefore there is application value to study them.This paper adopts neural network method to evaluate theinformation system. Firstly, analyze the shortages and strengths of neuralnetwork through comparing different evaluation methods. Then analyzethe principal and structure of neural network. This is the foundation ofbuilding up the neural network model.After reviewing some user satisfaction theories, this paper designsan information system user satisfaction model based on the model ofFornell.This paper designs a planning management information systemevaluation index system. It mainly focuses on the observed variable. Thebasis of it can be viewed from two aspects: the planning managementsystem and information system evaluation system.In the part of case study:After investing a real company planningbusiness, using the functions provided by MATLAB to build up a neuralnetwork model. Train this model to make it arrive optimal.Finally usingthe optimal model to evaluate the real planning management informationsystem.
Keywords/Search Tags:User Satisfaction, Neural Networks, Information, System Evaluation
PDF Full Text Request
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