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The X Express Company Information Flow Integration And Optimization Research

Posted on:2013-03-23Degree:MasterType:Thesis
Country:ChinaCandidate:Y Q MaiFull Text:PDF
GTID:2249330395474212Subject:Business administration
Abstract/Summary:PDF Full Text Request
Modern logistics industry is built up from the last century information technologyrevolution, extension of the logistics network and development of information networktechnology are indivisible, the express industry as an important branch of the logisticsindustry, its core is characterized by high-tech, fast and quality service, focused onsystems integration.X Company is one of the world’s largest express transportation company, as theworld economy becomes increasingly global, international economic and tradeexchanges frequently, in the1980s, X company has entered a period of rapiddevelopment, shipping volume gets up quickly and the company’s transportationnetwork continues expanse, old information systems because only limited to companyinternal, can not exchange information with customers, customs and other externalinformation systems, which causes parcel customs clearance delays, delivery is nottimely, the cargo capacity distributes uneven in peak season and the decline incustomer satisfaction. X company needs to improve internal operation efficiency andcustomer experience by effective information integration and optimization.This paper surveys the X company internal operation procedure and the needs ofthe market environment, analyze the disadvantage of X company informationprocessing, associate with the customer actual needs, design a new informationprocessing flow, through its diverse information solutions, X company achieves aseamless connection between the internal logistics systems and external informationsystems, after the implementation of this project, about pickup, customs clearance,sorting efficiency and customer experience in X company has been a qualitativeimprovement, brings huge benefits for the company, and enhance the company’scompetitiveness in the market.I hope related field researchers can understand the advantage of foreign logisticsinformation processing according to this article, and hope it would be a certain referenceto the domestic logistics information construction.
Keywords/Search Tags:information technology system, process integration, process optimization, logistics, express
PDF Full Text Request
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