Study Of EAP System Establish In Shandong Power Enterprise Limited

Shandong Electric Power Corporation (SEPC) is a wholly-owned subsidiary of the State Grid Corporation. SEPC is composed of21departments;17municipal power companies,30enterprises and institutions, and98country power plants. In recent years, with the economic acceleration in Shandong and the rapid development of power grid, the pressure for safe production has been increasing among electricity employees. at the same time, as the three sets of five major structural reforms of the State Grid Corporation evolve, everyone in SEPC—from leaders to front-line workers--is under enormous psychological pressure and needs to adapt to the new system as soon as possible.Employee Assistance Program (EAP) system is a popular tool from the advanced foreign companies to manage staff pressure, which has begun to be introduced to domestic national enterprises. This paper investigates the EAP System of SEPC, which has important theoretical and practical implications. After extensive review of recent domestic and international literature about EAP, this paper suggests that the EAP system plays an important role in the high-speed development period of power corporations.This study conducted a detailed assessment of the need for EAP in SEPC. After in-depth analysis of the organizational structure, external environment, and human resources management of SEPC, this study found that the human resource management and mood management of SEPC are still in a "firefighter" stage and there is no prevention control system.with a survey for the150representative workers with different professional, age, job background, focused on analysis of employee stress levels, mood management capabilities, it is prevalence found that the young workers have weak sense to dedicate; front-line workers have poor emotional management capabilities; some workers have the uneasy state of mind during changing; and also other issues. To solve these problems, SEPC has no department or system to solve them systemically.For the problems, the paper proposes to build the Shandong Electric Power Corporation EAP system, and innovative designed an acceptance survey of EAP system for the150workers. Based on the statistical analysis of the questionnaire and the theoretical analysis, the results show that the EAP system are ready to come out, from the view of workers psychological needs and progress of enterprise management. According to the literature and the needs assessment, the Shandong Electric Power Corporation EAP system build program is designed from six aspects:design goals, design principles, mode of operation, the system horizontal module, the system longitudinal framework and building process.From the corporate level and the staff level to find design goals;Four key points for design principles:the principle of strict confidentiality, focusing on prevention, treatment as supplementation, objective principles, assessment and feedback are both focused;Mode of operation designed for combination the internal EAP with external EAP model, give concept and responsibilities of design of choosing external EAP institutions and establishing internal EAP institutions;Design of the system horizontal module, the five module design concept is proposed, including mental health services module, career planning services module, the enterprise service module, promotional modules and assessment to improve the module;Design of the system longitudinal framework, the tree level system concept is proposed, including a pre-intervention (mainly used for the prevention and guidance), two short-term focus (mainly used to help solve a mild problem) and three crisis intervention (mainly for comprehensive intervention to solve the problem of severe or serious emergencies).Although some individual provincial power companies introduced the EAP, but just stay simple psychological training, organizational activities, the building of the EAP system is still in blank stage. This study has certain forward-looking and targeted, will not only provide theoretical guidance for the next step of Shandong Electric Power Construction of the EAP system, and also provide a valuable reference and inspiration for other provincial power company to build EAP system.