Research On How The Perceived Control Affects Usability And The Attitude And The Practice In Museum Electronic Navigation Design

Along with the development of information technology, the human-computer interaction technology research progresses continuously in breadth and in depth. And Experience Design comes out at this moment. The target of Experience Design is to put more and more service and humanization design into the product so that the users can use it more conveniently, which is accord with the user’s operation habits and psychological needs. When it comes to how to make Experience Design better in the field of human-computer interaction, it needs to research on the user’s consciousness, cognition, behavior and the relationship among them.This paper studies the relationship among perceived control, usability and customer satisfaction in the background of interaction desin, cognitive psychology and customer satisfaction theory.Through the analysis of perception, explore the relationship between perceived control and usability, perceived control and the costomer satisfaction, usability and customer satisfaction. Then we can find the influence on usability and customer satisfaction from the percevied control.In order to build up a user-centered attitude model.Based on the empirical research, we conclude an influence model of the perceived control and the users’attitude. Then we establish a perceeived control-based user interface design model, and use this model to guide a museum navigation design.Combining with the museum intelligent mobile guide equipment subject, we analyse the museum navigation design problems which is according to the trend of experience design of museum design.At last,we develop an intellgentize and visual meusuem guide design.